Customer Service Assistant - Insurance Broker (Permanent) in Essex

Customer Service Assistant - Insurance Broker (Permanent) in Essex

Essex Full-Time 50000 - 65000 £ / year (est.) No working from home possible
Gerrard White

At a Glance

  • Tasks: Assist customers in choosing the right insurance cover and provide exceptional service.
  • Company: Join a tech-driven insurance business with a vibrant culture.
  • Benefits: Competitive salary, monthly bonuses, and generous holiday allowance.
  • Other info: Enjoy casual dress, free parking, and a supportive work environment.
  • Why this job: Be part of a dynamic team transforming the insurance experience for customers.
  • Qualifications: Minimum 1-year experience in insurance or customer service required.

The predicted salary is between 50000 - 65000 £ per year.

Insurance Customer Care Agent £26,000.00 - £28,000 per year (Dependant on insurance experience) plus a salary increase after 12 months + monthly bonus based on performance.

Location: Rainham, Essex (4 days in office, Fridays from home after induction training completed).

MUST have minimum 1-year recent solid experience in insurance (call centre, broker or customer service background) other insurance considered (not just motor).

Join a Growing, Ambitious Insurance Business with a Brilliant Culture as a Customer Care Agent.

Are you an experienced insurance professional looking for more than just another call centre role? Join a tech driven insurance business that’s transforming how people experience cover. Here, insurance isn’t stuck in the past, it’s digital, customer focused and constantly evolving. You’ll be part of the dynamic motor insurance team, helping customers choose the right cover and giving them a great experience from start to finish.

  • Friendly, inclusive, and performance driven
  • Office based 4 days, home on Fridays
  • We reward loyalty and performance
  • Monthly % bonus based on performance + teamwork
  • Hours: Monday-Friday, 9am-5pm (no weekends!)
  • Holidays: 20 days + bank holidays (rising to 30 with service)
  • Location: Rainham, Essex (with great transport links and free parking)
  • Strong communication and rapport building skills
  • Casual dress
  • Monthly bonus
  • Holiday increase per year
  • Company events
  • Company pension
  • Discounted or free food
  • Free parking
  • Health & wellbeing programme
  • On-site parking
  • Work from home

Customer Service Assistant - Insurance Broker (Permanent) in Essex employer: Gerrard White

Join a forward-thinking insurance business in Rainham, Essex, where your expertise as a Customer Service Assistant will be valued and rewarded. With a vibrant work culture that prioritises inclusivity and performance, you'll enjoy competitive benefits including a monthly bonus, generous holiday allowance, and opportunities for professional growth. Experience a modern approach to insurance that embraces technology and customer satisfaction, all while enjoying the flexibility of working from home on Fridays.

Gerrard White

Contact Details:

Gerrard White Recruitment Team

We think you need these skills to ace Customer Service Assistant - Insurance Broker (Permanent) in Essex

Communication Skills
Time Management
Professionalism
Problem-Solving Skills
Adaptability
Property Maintenance
Multi-Trade Skills