Motor Insurance Customer Care Agent in Edinburgh

Motor Insurance Customer Care Agent in Edinburgh

Edinburgh Full-Time No working from home possible
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Motor Insurance Customer Care Agent

£26,000.00 - £28,000 per year (Dependant on years of insurance experience) + monthly bonus based on performance

Location: Rainham, Essex (4 days in office, Fridays from home after induction training completed)
MUST have minimum 1-year recent solid experience in MOTOR insurance (call centre, broker or customer service background). This role requires motor insurance experience and cannot accept candidates who do not have this.

Job Overview:

Join a Growing, Ambitious Insurance Business with a Brilliant Culture as a Motor Insurance Customer Care Agent.
Are you an experienced insurance professional looking for more than just another call centre role?

Join a tech driven insurance business thats transforming how people experience cover. My client combine innovation with a genuinely supportive culture giving our teams the tools, flexibility and trust they need to do their best work.
Here, insurance isnt stuck in the past, its digital, customer focused and constantly evolving. If you're looking to be part of a growing company where your ideas matter and your career can thrive, this is the place.
Whats the Role About?
Youll be part of the dynamic motor insurance team, helping customers choose the right cover and giving them a great experience from start to finish. Youll be trusted to bring your expertise, contribute ideas and grow with us as we continue expanding.
Why Join?

  • Strong cultural values: Friendly, inclusive, and performance driven
  • Stability with flexibility: Office based 4 days, home on Fridays
  • Development focused: We reward loyalty and performance
  • Real progression: Clear paths for those who want to move up

What Youll Get

  • Salary: Starting at £26,000 - £28,000
  • Bonus: Monthly % bonus based on performance + teamwork
  • Hours: MondayFriday, 9am5pm (no weekends!)
  • Holidays: 20 days + bank holidays ((rising to 30 with service))
  • Location: Rainham, Essex (with great transport links and free parking)

What Were Looking For: MUST have minimum 1-year recent solid experience in motor insurance (call centre, broker or customer service background).

  • Strong communication and rapport building skills
  • A positive team first attitude and hunger to succeed
  • Confidence in guiding customers and solving problems with care
  • A commitment to doing things the right way, fair, transparent and honest

Ready to join a company where you can grow, feel valued and be part of something exciting? Send your CV today and well be in touch to talk more.
Benefits:

  • Casual dress
  • Monthly bonus
  • Holiday increase per year
  • Company events
  • Company pension
  • Free parking
  • Health & wellbeing programme
  • On-site parking
  • Work from home

GWV Talent Solutions Limited (trading as Gerrard White Consulting and Vermelo RPO) acts as an employment agency for permanent recruitment and an employment business for the supply of temporary and contract workers. By applying for this job you accept the terms of our Privacy Policy and Terms of Service Agreement which can be found atwww.gerrrardwhite.com

Motor Insurance Customer Care Agent in Edinburgh employer: Gerrard White

Join a prestigious Legal 500-ranked law firm in Bristol, where you will be part of a dynamic Private Client team known for its exceptional client service and expertise in wealth management. With a competitive salary, flexible working arrangements, and clear pathways for professional development, this role offers a unique opportunity to grow your career while making a meaningful impact on clients' lives in a supportive and collaborative environment.

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Contact Details:

Gerrard White Recruitment Team