Customer Service Assistant - Insurance Broker (Permanent)

Customer Service Assistant - Insurance Broker (Permanent)

Full-Time 50000 - 65000 £ / year (est.) No working from home possible
Gerrard White

At a Glance

  • Tasks: Assist customers in choosing the right insurance cover and provide exceptional service.
  • Company: Join a tech-driven insurance business with a vibrant culture.
  • Benefits: Competitive salary, monthly bonuses, and health & wellbeing programmes.
  • Other info: Enjoy casual dress, free parking, and work-from-home Fridays.
  • Why this job: Be part of a dynamic team transforming the insurance experience.
  • Qualifications: Minimum 1-year experience in insurance or customer service required.

The predicted salary is between 50000 - 65000 £ per year.

Insurance Customer Care Agent £26,000.00 - £28,000 per year (Dependant on insurance experience) plus a salary increase after 12 months + monthly bonus based on performance.

Location: Rainham, Essex (4 days in office, Fridays from home after induction training completed).

MUST have minimum 1-year recent solid experience in insurance (call centre, broker or customer service background); other insurance considered (not just motor).

Join a Growing, Ambitious Insurance Business with a Brilliant Culture as a Customer Care Agent.

Are you an experienced insurance professional looking for more than just another call centre role? Join a tech-driven insurance business that's transforming how people experience cover. Here, insurance isn't stuck in the past; it's digital, customer-focused and constantly evolving. You'll be part of the dynamic motor insurance team, helping customers choose the right cover and giving them a great experience from start to finish.

Friendly, inclusive, and performance driven.

  • Office based 4 days, home on Fridays
  • We reward loyalty and performance
  • Monthly % bonus based on performance + teamwork
  • Hours: Monday-Friday, 9am-5pm (no weekends!)
  • Holidays: 20 days + bank holidays (rising to 30 with service)
  • Location: Rainham, Essex (with great transport links and free parking)
  • Strong communication and rapport building skills
  • Casual dress
  • Holiday increase per year
  • Company events
  • Company pension
  • Discounted or free food
  • Free parking
  • Health & wellbeing programme
  • On-site parking
  • Work from home

Customer Service Assistant - Insurance Broker (Permanent) employer: Gerrard White

Join a forward-thinking insurance business in Rainham, Essex, where your expertise as a Customer Service Assistant will be valued and rewarded. With a vibrant culture that prioritises employee growth, you can enjoy competitive salaries, performance bonuses, and a flexible work environment that includes working from home on Fridays. Benefit from a supportive team atmosphere, generous holiday allowances, and a commitment to your health and wellbeing, making this an exceptional place to advance your career in the insurance sector.

Gerrard White

Contact Details:

Gerrard White Recruitment Team

We think you need these skills to ace Customer Service Assistant - Insurance Broker (Permanent)

Communication Skills
Time Management
Professionalism
Adaptability
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Multi-Trade Skills
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