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For Companies At a Glance
- Tasks: Drive growth through data-driven experimentation and optimisation of digital customer journeys.
- Company: Join Markerstudy, a leading UK insurance group with a customer-first culture.
- Benefits: Enjoy a hybrid work environment, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact on customer experience and commercial performance in a dynamic digital space.
- Qualifications: Experience in digital optimisation and strong analytical skills are essential.
- Other info: Collaborate with cross-functional teams in a fast-paced, innovative environment.
The predicted salary is between 36000 - 60000 £ per year.
Markerstudy is one of the UK's leading insurance groups, combining award-winning digital platforms with a strong, customer-first culture. We are now looking for an Optimisation Manager to help drive measurable growth across our digital customer journeys through insight-led experimentation, testing and continual improvement.
This is a highly visible role within our Digital team, where you will champion a test-and-learn culture and use data, creativity and customer insight to improve conversion, engagement and commercial performance across our online platforms.
What you will be doing:
- You will own and deliver Markerstudy's digital optimisation and experimentation roadmap, shaping how we test, learn and improve across the full customer journey.
- Designing and running structured A/B and multivariate tests to drive incremental conversion and revenue growth.
- Identifying optimisation opportunities using customer insight, behavioural data and analytics.
- Translating insight into clear, actionable hypotheses and test plans.
- Analysing test performance, drawing robust conclusions and sharing results with senior stakeholders.
- Embedding data-driven decision making across Digital and the wider business.
- Ensuring all testing and personalisation activity meets FCA and Consumer Duty requirements.
You will work closely with Product, UX, Marketing, Data and Technology teams to ensure optimisation is built into everything we do.
What we are looking for:
We are looking for someone who combines strong analytical thinking with a passion for improving digital customer journeys in regulated environments. You will bring:
- Proven experience in digital optimisation, CRO or experimentation roles.
- Hands-on experience running A/B tests using industry-standard tools.
- Strong analytical skills, with the ability to turn data into insight and action.
- Experience optimising journeys in complex or regulated environments (insurance, financial services, utilities, telecoms etc.).
- Knowledge of Google Analytics, Adobe Analytics or similar platforms.
- A solid understanding of UX, usability and customer-centred design.
- Awareness of highly regulated industry (Insurance / FS or other), data privacy and Consumer Duty considerations.
Nice to have:
- Experience in influencing and working with cross-functional teams.
- Confident communication skills, able to present insight and recommendations clearly to senior stakeholders.
Why join Markerstudy?
At Markerstudy, you will be part of a fast-growing, digitally ambitious insurance group where your work directly impacts customer experience and commercial performance. You will have the autonomy to shape the optimisation agenda, backed by a business that genuinely values data-driven decision-making and innovation.
If you are passionate about experimentation, customer journeys and using insight to drive growth in a regulated digital environment, we would love to hear from you.
Optimisation Manager in Cambridge employer: Gerrard White
Contact Detail:
Gerrard White Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optimisation Manager in Cambridge
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at Markerstudy. A friendly chat can open doors that applications alone can't.
✨Tip Number 2
Show off your skills in real-time! If you get the chance, suggest a mini-project or case study during interviews to demonstrate your optimisation prowess.
✨Tip Number 3
Be ready to discuss your past successes. Prepare specific examples of how you've improved digital journeys and what impact it had on conversion rates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Optimisation Manager in Cambridge
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in digital optimisation and experimentation. We want to see how your skills align with the role of Optimisation Manager, so don’t hold back on showcasing your relevant achievements!
Showcase Your Analytical Skills: Since this role is all about data-driven decision-making, be sure to include examples of how you've used analytics to drive results in previous roles. We love seeing how you’ve turned insights into actionable strategies that improved customer journeys.
Highlight Your Collaborative Spirit: This position involves working closely with various teams, so let us know about your experience collaborating with cross-functional groups. Share specific instances where your teamwork led to successful outcomes, especially in regulated environments.
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It’s the best way for us to receive your details and get you in the running for this exciting opportunity at Markerstudy!
How to prepare for a job interview at Gerrard White
✨Know Your Numbers
Make sure you brush up on your analytical skills before the interview. Be ready to discuss specific metrics you've improved in past roles, especially related to A/B testing and conversion rates. This will show that you can back up your claims with data.
✨Understand the Customer Journey
Familiarise yourself with the digital customer journey in the insurance sector. Think about how you can apply your experience to enhance user engagement and conversion. Prepare examples of how you've identified optimisation opportunities in previous roles.
✨Communicate Clearly
Since you'll be presenting insights to senior stakeholders, practice articulating your thoughts clearly and confidently. Use simple language to explain complex data findings, and be prepared to answer questions about your recommendations.
✨Show Your Passion for Experimentation
Demonstrate your enthusiasm for a test-and-learn culture. Share examples of successful experiments you've led and how they contributed to growth. Highlight your understanding of the importance of data-driven decision-making in a regulated environment.
