Call Centre Agent

We\’re Hiring: Insurance Call Agents

The following information provides an overview of the skills, qualities, and qualifications needed for this role.
Location: Rainham, Essex
Hours: Monday–Friday, 9am–5pm (Work from home every Friday!)
Join our growing, customer-focused insurance team where your experience and passion for helping people will be truly valued. With clear career progression, regular salary reviews, and a friendly, supportive environment – this is more than just a job, it’s a career you can build on.

Why Join Us?
4 days in our Rainham office, work from home every Friday
20 days holiday + bank holidays (increasing up to 25 days with service)
£2,000 salary uplift after 12 months
Clear career progression for high performers
Friendly, professional team culture We’re Looking For: Previous insurance call agent / call centre / sales experience is essential
Motor insurance experience preferred (but other insurance backgrounds welcome)
Excellent communication & interpersonal skills
Proactive, motivated, and a true team player
Strong listening and problem-solving skills
Reliable, trustworthy, and customer-first mindset

Salary Bandings (Based on Experience):
£26,000 – 1+ years of insurance experience
£28,000 – 3+ years of insurance experience
£30,000 – 5+ years of insurance experience
+ £2,000 after 12 monthsReady to take the next step in your insurance career?

GWV Talent Solutions Limited (trading as Gerrard White Consulting and Vermelo RPO) acts as an employment agency for permanent recruitment and an employment business for the supply of temporary and contract workers. By applying for this job you accept the terms of our Privacy Policy and Terms of Service Agreement which can be found at