Senior Solutions Engineer in Ashford, Kent

Senior Solutions Engineer in Ashford, Kent

Ashford +1 Full-Time 36000 - 60000 £ / year (est.) No home office possible
Gerrard White

At a Glance

  • Tasks: Shape innovative solutions for real-world customer challenges in a hands-on, technical role.
  • Company: Join VisionTrack, a leader in cloud-based video telematics with a focus on road safety.
  • Benefits: Enjoy a competitive salary, impactful work, and a dynamic team environment.
  • Why this job: Make a real difference in road safety while working with cutting-edge technology.
  • Qualifications: Experience in solutions engineering and strong technical understanding of telematics systems.
  • Other info: Opportunity for career growth in a high-calibre technical environment.

The predicted salary is between 36000 - 60000 £ per year.

VisionTrack is one of Europe's leading providers of cloud-based video telematics, working with insurers and fleet operators to improve road safety, reduce claims costs and drive smarter fleet operations. We're now looking for a Senior Solutions Engineer to join our Solutions Specialist team. This is a hands-on, customer-facing technical role where you'll sit between Sales, Product, Engineering and Customers, shaping solutions that are both technically sound and commercially viable. This role is ideal for someone who enjoys translating real-world customer problems into structured, deliverable technical solutions – and who's comfortable challenging assumptions when needed.

What you'll be doing

  • Acting as the technical voice of the customer during presales and early delivery
  • Working with Sales and Account Management to qualify customer requirements
  • Designing end-to-end solutions, including:
  • Device selection and configuration
  • Platform configuration and integrations
  • Producing clear solution documentation (assumptions, risks, constraints and gap analysis)
  • Supporting RFPs, RFQs, tenders and Proofs of Concept
  • Identifying solution gaps and proposing mitigations or phased approaches
  • Working closely with Product and Engineering to validate feasibility and constraints
  • Supporting complex onboardings and acting as a technical escalation point post-sale
  • Operating within defined architectural standards and governance processes
  • What we're looking for

    • Experience as a Solutions Engineer, Presales Engineer, Applications Engineer or similar
    • Strong technical understanding of:
    • Vehicle telematics systems
    • Vehicle video/camera solutions
    • Connected or IoT devices and cloud platforms
  • Comfortable in customer-facing, consultative environments
  • Able to balance customer needs with technical, operational and commercial realities
  • Clear communicator who documents decisions and risks well
  • Nice to have (but not essential)

    • Automotive electrical knowledge (CAN, power, signals)
    • Exposure to IoT firmware or device configuration
    • Experience supporting PoCs or pilot deployments
    • Background in fleet, safety-led or regulated telematics environments

    Why VisionTrack

    • Market-leading, award-winning technology
    • Real impact on road safety and insurance outcomes
    • High-calibre technical environment with clear standards and governance
    • Opportunity to shape solutions at scale, not just “sell and hand over”

    If you like being the person who brings clarity to complex technical conversations and want your solutions to actually work in the real world, we'd love to hear from you.

    Locations

    Ashford Kent

    Senior Solutions Engineer in Ashford, Kent employer: Gerrard White

    VisionTrack is an exceptional employer that champions innovation and collaboration within a high-calibre technical environment. Located in Tunbridge Wells, Kent, we offer our employees the chance to make a real impact on road safety while enjoying a supportive work culture that prioritises professional growth and development. With opportunities to shape solutions at scale and engage directly with customers, you will find meaningful and rewarding employment here.
    Gerrard White

    Contact Detail:

    Gerrard White Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Senior Solutions Engineer in Ashford, Kent

    Tip Number 1

    Network like a pro! Reach out to current employees at VisionTrack on LinkedIn or attend industry events. Having a chat with someone already in the company can give you insider info and might just get your foot in the door.

    Tip Number 2

    Prepare for those interviews by practising common questions related to solutions engineering. Think about how you’d tackle real-world customer problems and be ready to share examples from your past experiences that showcase your skills.

    Tip Number 3

    Showcase your technical chops! Bring along any relevant projects or case studies that highlight your experience with vehicle telematics or IoT devices. This will help you stand out as someone who can translate complex tech into practical solutions.

    Tip Number 4

    Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the VisionTrack team.

    We think you need these skills to ace Senior Solutions Engineer in Ashford, Kent

    Technical Understanding of Vehicle Telematics Systems
    Technical Understanding of Vehicle Video/Camera Solutions
    Technical Understanding of Connected or IoT Devices and Cloud Platforms
    Customer-Facing Skills
    Consultative Skills
    Solution Design
    Device Selection and Configuration
    Platform Configuration and Integrations
    Clear Communication
    Documentation Skills
    Risk Management
    Problem-Solving Skills
    Experience with RFPs, RFQs, and Tenders
    Experience with Proofs of Concept
    Automotive Electrical Knowledge (CAN, Power, Signals)

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV speaks directly to the role of Senior Solutions Engineer. Highlight your experience with vehicle telematics and any customer-facing roles you've had. We want to see how your skills align with what we're looking for!

    Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about improving road safety and how your technical expertise can help us achieve that. Keep it engaging and personal – we love a good story!

    Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled complex customer problems in the past. We’re keen to see how you translate challenges into structured solutions, so don’t hold back on the details!

    Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you get all the updates directly from us. Plus, it shows you're serious about joining the VisionTrack team!

    How to prepare for a job interview at Gerrard White

    Know Your Tech Inside Out

    Make sure you have a solid understanding of vehicle telematics systems and video solutions. Brush up on IoT devices and cloud platforms, as you'll need to demonstrate your technical prowess during the interview.

    Prepare Real-World Examples

    Think of specific instances where you've translated customer problems into effective solutions. Be ready to discuss how you’ve designed end-to-end solutions and tackled challenges in previous roles.

    Communicate Clearly

    Practice articulating your thoughts clearly and concisely. Since this role involves a lot of customer interaction, being able to document decisions and risks well is crucial. Consider doing mock interviews to refine your communication skills.

    Understand the Company’s Vision

    Familiarise yourself with VisionTrack's mission and the impact of their technology on road safety. Showing that you understand their goals and how you can contribute will set you apart from other candidates.

    Senior Solutions Engineer in Ashford, Kent
    Gerrard White
    Location: Ashford

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