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- Tasks: Support installation projects and ensure seamless service delivery for customers.
- Company: Join a dynamic team in a fast-paced, innovative environment.
- Benefits: Professional development opportunities and a supportive, collaborative culture.
- Why this job: Make a real impact while working with advanced technology and diverse teams.
- Qualifications: Proven admin experience and strong communication skills required.
- Other info: Great chance for career growth in a vibrant workplace.
The predicted salary is between 28800 - 43200 £ per year.
Location: Tunbridge Wells
Are you an experienced and well-organised administrator looking for a role where you can make a real impact? We are seeking an Administration Assistant to support the smooth delivery of installation projects, working closely with internal teams and third-party service providers. You will play a key role in ensuring customers receive a seamless and professional service, supporting two Installation Coordinators and contributing to the efficiency of the wider operations function.
Key Responsibilities
- Process new installation orders and manage the installation diary for allocated customer accounts
- Oversee the administration involved in installation work and key account projects
- Liaise with third-party installers across the UK to coordinate resources and maintain service quality
- Confirm installation details (location, type, requirements) and manage the process from start to finish
- Verify product kit requirements and issue Vehicle Installation Guides
- Maintain regular communication with customers, installers, and internal stakeholders
- Review job sheets submitted by field engineers to ensure accuracy and completeness
- Work closely with Installation Coordinators, Account Managers and Quality Assurance Engineers
- Keep installation records accurate and up to date within internal systems
- Produce timely and relevant internal and external reports
- Plan and organise resources to meet installation demand
- Support diary management for engineers to ensure necessary QC audits are completed
- Validate and review supplier costings, including weekly cost checks
Additional Responsibilities
- Identify opportunities to improve processes and increase efficiency
- Collaborate with other business units and contribute to cross-department meetings
- Build knowledge of different installation types and vehicle specifications
- Undertake ad-hoc tasks to support customer service and operational needs
Key Experience & Skills
- Proven office administration experience
- Excellent verbal and written communication skills
- Strong working knowledge of Microsoft Office, especially Excel
- Highly organised and confident working to tight deadlines
- Ability to work both independently and as part of a team
What’s in It for You?
- Be part of an innovative, fast-paced environment working with advanced technology
- Supportive, collaborative working culture
- Opportunities for professional development and career growth
If you’re a proactive, detail-driven administrator looking for your next challenge, we’d love to hear from you.
Administrator employer: Gerrard White
Contact Detail:
Gerrard White Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for an Administration Assistant role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your skills. This will help you tailor your responses and show that you're genuinely interested in making an impact.
✨Tip Number 3
Practice common interview questions, especially those related to administration tasks. Think about your past experiences and how they relate to the responsibilities of the role. Confidence is key, so rehearse until you feel ready to shine!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our innovative team. Let's get you that Administration Assistant role!
We think you need these skills to ace Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Administrator role. Highlight your relevant experience and skills, especially in office administration and communication. We want to see how you can make an impact in our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific examples of how you've supported projects or improved processes in previous jobs – we love a proactive attitude!
Show Off Your Tech Skills: Since we're all about efficiency, make sure to showcase your strong working knowledge of Microsoft Office, particularly Excel. If you've used any other tools that help with administration, let us know – we’re keen on tech-savvy candidates!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. We can't wait to hear from you!
How to prepare for a job interview at Gerrard White
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of the Administration Assistant role. Familiarise yourself with the key tasks mentioned in the job description, like managing installation diaries and liaising with third-party installers. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
As an administrator, being organised is crucial. Prepare examples from your past experience where you've successfully managed multiple tasks or projects simultaneously. You could mention how you kept records accurate or coordinated resources effectively. This will highlight your ability to thrive in a fast-paced environment.
✨Communicate Clearly and Confidently
Since excellent verbal and written communication skills are essential for this role, practice articulating your thoughts clearly. During the interview, be concise and direct when answering questions. You might even want to prepare a few questions to ask them about their communication processes, showing that you’re proactive and engaged.
✨Demonstrate Your Problem-Solving Skills
Think of a time when you identified a process improvement or solved a problem in your previous roles. Be ready to discuss how you approached the situation and what the outcome was. This will showcase your ability to contribute to efficiency and your willingness to go the extra mile for the team.
