Customer Service Agent in Solihull

Customer Service Agent in Solihull

Solihull Full-Time 27000 - 33000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Provide top-notch customer service and manage multiple tasks in a fast-paced environment.
  • Company: Exciting company experiencing rapid growth with global clients.
  • Benefits: Starting salary of £25,000, full training, and clear career progression.
  • Other info: Join us for an assessment day on 5th October and start on 12th October!
  • Why this job: Kickstart your career with no experience needed and earn as you grow.
  • Qualifications: Strong communication skills and a positive attitude are essential.

The predicted salary is between 27000 - 33000 £ per year.

Kickstart or build your career in customer service with multiple positions available.

Location: Solihull (must be commutable on a daily basis)

Salary: £25,000 to start, rising as you develop in the role

Hours: Full-time, 5 days per week, working a shift pattern between 8am–8pm, Monday to Sunday

Start date: Monday 12th October 2026 – You must be able to start on this day

Assessment day: Week commencing 5th October 2026, in Solihull – Attendance is essential

We’re at an exciting stage, winning global clients and growing fast. We need brilliant people to grow with us! We’re investing heavily in our people right now with new roles, new opportunities, and a genuine career path for anyone willing to put the work in. If you’re looking for more than just a job, somewhere you can build real skills, take on more responsibility, and see your earnings grow as you do, then this is your moment to shine.

Whether you’re looking to kick start your career as a recent university graduate or you already have experience and want to build on it, this is a brilliant opportunity to join a business investing in your development. No previous industry experience required; full training is provided from day one. What matters most is your attitude: we want people who are driven, organised, and excited by the chance to develop, progress, and increase their earnings as they grow into the role.

What We’re Looking For:

  • Excellent telephone manner and customer service skills
  • Strong attention to detail, good organisational and time management skills
  • Comfortable using Microsoft Office
  • Able to manage multiple tasks in a fast-paced, high-volume environment
  • A positive, resilient attitude and a genuine desire to build a long-term career

What’s in it for you?

  • Career progression: clear progression route from Entry Level through to Experienced Agent, with salary earning potential growing as you do.
  • Full training provided: no experience needed, just the right attitude!
  • Ongoing development: ongoing learning opportunities as you build your skills and confidence
  • Fast-moving process: assessment day week commencing 5th October in Solihull, with offers made swiftly afterwards.
  • Quick start: successful candidates will start work on Monday 12th October

If this sounds like the career start you’ve been looking for, apply now.

Customer Service Agent in Solihull employer: Gerrard White Consulting

Join a pioneering digital legal knowledge service that prioritises work-life balance and offers unparalleled flexibility, including hybrid and fully remote options. As part of a dynamic team in Central London, you'll have the opportunity to shape the future of pensions and trusts law while collaborating with top legal experts and contributing to a rapidly expanding service. With a strong focus on employee growth and development, this role provides a unique chance to enhance your expertise in a supportive and innovative environment.

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Contact Details:

Gerrard White Consulting Recruitment Team

We think you need these skills to ace Customer Service Agent in Solihull

Communication Skills
Adaptability
Problem-Solving Skills
Time Management
Attention to Detail
Teamwork
Flexibility