Gerrard White Consulting is looking for a Team Leader in Rainham, Essex to run a frontline motor Customer Care team. The role focuses on coaching agents through renewals, improving training, and maintaining FCA/GDPR compliance while delivering strong customer outcomes.
You'll be responsible for people management, performance against SLAs, and helping grow the business by retaining customers and winning new opportunities. Hybrid role with office days in Rainham and occasional remote work.
Motor Insurance Team Leader | Lead & Grow Frontline in Rainham employer: Gerrard White Consulting
Join a pioneering digital legal knowledge service that prioritises work-life balance and offers unparalleled flexibility, including hybrid and fully remote options. As part of a dynamic team in Central London, you'll have the opportunity to shape the future of pensions and trusts law while collaborating with top legal experts and contributing to a rapidly expanding service. With a strong focus on employee growth and development, this role provides a unique chance to enhance your expertise in a supportive and innovative environment.