Customer Care Team Leader – Motor Insurance Rainham, Essex (Hybrid – 4 days office-based, 1 day from home) Up to £32,000, dependent on experience, plus benefits including a bonus IMPORTANT: This role is only open to candidates with existing Team Leader/Team Manager experience gained specifically within a motor insurance customer care, contact centre or service environment. Applications from candidates without this specific background unfortunately cannot be considered. About the Role We're recruiting on behalf of a growing motor insurance business for an experienced Customer Care Team Leader to run the day-to-day operations of its frontline Customer Care team. Working closely with the Customer Care Manager, trainers and agents, you'll keep the team supported, motivated and performing at its best, ensure high service standards and SLAs are met, help the team convert new business and renewal opportunities, and keep processes compliant, all while building a positive, collaborative team culture.This is a hands-on leadership role based in Rainham, Essex, working a hybrid pattern of four days in the office and one day from home each week. Key Responsibilities New Business
Motor Insurance Customer Care Team Lead employer: Gerrard White Consulting
Join a pioneering digital legal knowledge service that prioritises work-life balance and offers unparalleled flexibility, including hybrid and fully remote options. As part of a dynamic team in Central London, you'll have the opportunity to shape the future of pensions and trusts law while collaborating with top legal experts and contributing to a rapidly expanding service. With a strong focus on employee growth and development, this role provides a unique chance to enhance your expertise in a supportive and innovative environment.
