At a Glance
- Tasks: Lead product reviews and ensure compliance while delivering great customer outcomes.
- Company: Dynamic general insurance business with a focus on governance and compliance.
- Benefits: Competitive day rate, hybrid working, and collaborative team environment.
- Other info: Opportunity for career growth in a fast-paced, supportive environment.
- Why this job: Make a real impact on product governance and customer satisfaction in a hands-on role.
- Qualifications: 3-5+ years in Product Governance or related fields with strong stakeholder management skills.
The predicted salary is between 56059 - 68517 £ per year.
Our client, a general insurance business, is looking for an experienced Product Governance Manager to join on a 6-month day rate contract, inside IR35.
This is a hands-on governance role covering the full product lifecycle, from new product assessments through to ongoing monitoring, Fair Value Assessments and distribution oversight. You'll be the person pulling together the evidence, challenging stakeholders, and making sure products are delivering good outcomes for customers, not just ticking a compliance box.
What you'll be doing:
- Leading annual product reviews, new product assessments and ongoing monitoring
- Completing Fair Value Assessments: costs, benefits, fees, charges and customer outcomes
- Analysing product, customer and distributor MI to spot trends, risks and improvement opportunities
- Assessing products against target market needs, flagging and escalating potential customer harm
- Coordinating input from Commercial, Compliance, Risk and Operations
- Presenting findings and recommendations to governance forums and senior stakeholders
- Owning actions through to completion, challenging stakeholders where needed to keep things on track
What you'll bring:
- 3-5+ years' experience in Product Governance, Product Oversight, Consumer Duty or Conduct Risk
- Solid working knowledge of FCA PROD 4, Consumer Duty and Fair Value Assessment requirements
- Experience running product reviews, analysing MI and assessing customer outcomes
- Confidence presenting to governance forums and senior stakeholders
- Strong stakeholder management and the ability to influence and challenge effectively
- Experience with co-manufactured products and distribution oversight arrangements is a bonus, though not essential.
Contract details: 6 months, inside IR35, day rate. Hybrid working, ideally 1 day a week in the London office for collaboration, 4 days remote.
If this sounds like your next contract please get in touch swiftly! Please send your CV, confirming your day rate expectations and availability to start.
Product Governance Manager in London employer: Gerrard White Consulting
Join a pioneering digital legal knowledge service that prioritises work-life balance and offers unparalleled flexibility, including hybrid and fully remote options. As part of a dynamic team in Central London, you'll have the opportunity to shape the future of pensions and trusts law while collaborating with top legal experts and contributing to a rapidly expanding service. With a strong focus on employee growth and development, this role provides a unique chance to enhance your expertise in a supportive and innovative environment.
