The Project Management / Corporate Support role will provide a central point of coordination across commercial, corporate support and service delivery functions, while working with the MD to ensure that strategic priorities are translated into clear actions, tracked through to completion and supported by meaningful performance insight.
The postholder will work closely with the Managing Director, Commercial Director, Client Services Directors and wider delivery teams to improve visibility of the commercial pipeline, service delivery performance, corporate priorities, risks and improvement opportunities. The role will bring discipline, structure and follow-through to key workstreams/projects to support consistent reporting and enable timely, informed decision-making.
Over time, the role may evolve as the commercial framework and leadership model become established.
Key responsibilities
1. Strategic priority coordination
- Working with the MD, the post holder will assist in
- Translating agreed strategic and business priorities into clear plans, actions, owners, milestones and reporting arrangements.
- Maintaining oversight of cross-functional workstreams and ensure dependencies, decisions and delivery risks are visible and actively managed.
- Follow up agreed actions and escape delays, gaps or competing priorities appropriately.
2. Project and change management
- Plan and coordinate priority projects, including integration, policy, process and organisational change initiatives.
- Develop proportionate project plans, status reports, risk and issue logs, decision records and implementation trackers.
- Support effective project governance, stakeholder engagement, communications and handover into business-as-usual activity.
3. Corporate support coordination
- Coordinate activity across corporate support functions and act as a central point of contact for shared priorities, requests and follow-up actions.
- Support the development, review and implementation of business policies, procedures, controls and internal guidance.
- Promote consistent ways of working, clear ownership and effective information flow.
4. Performance reporting and insight
- Working with teams to coordinate regular management information covering Finances, commercial pipeline, service delivery, business priorities, risks and improvement activity.
- Analyse data, identify trends and exceptions, and present concise insight to support management decisions.
- Improve the quality, consistency and timeliness of reporting, including definitions, source data and ownership.
5. Commercial and service delivery support
- Support visibility and coordination of pipeline activity, proposals, onboarding, renewals and other client lifecycle priorities.
- Work with Service delivery teams to manage any risks to delivery and to support improvement actions.
- Help ensure commercial and delivery information is accurate, current and used consistently across the business.
6. Risk, issues and continuous improvement
- Maintain visibility of operational and corporate risks, issues and dependencies, ensuring owners and actions are clearly recorded.
- Identify opportunities to simplify processes, strengthen controls and improve service, reporting and business efficiency.
- Ensure policies and procedures are fully documented, compliant and publicised as appropriate
- Coordinate agreed improvement actions and monitor whether intended benefits are realised.
7. Senior leadership support
- Prepare agendas, briefing materials, dashboards and action logs for leadership and business review meetings.
- Provide clear, concise updates and recommendations, highlighting decisions required and matters needing escalation.
- Handle sensitive business information with appropriate judgement, discretion and confidentiality.
- Experience coordinating projects, business priorities or cross-functional workstreams in a professional services or comparable environment.
- Experience developing plans, trackers, management information and concise progress reporting.
- Experience working with senior stakeholders and coordinating activity across teams with different priorities.
- Experience supporting policy, process or continuous improvement activity.
Essential skills and attributes
- Very good working knowledge of Microsoft 365 applications, including Excel, PowerPoint, Word and Teams.
- Strong project coordination, organisation and stakeholder management skills.
- Confident in analysing data and translating it into clear, practical insight.
- Excellent written and verbal communication skills, with strong attention to detail.
- Proactive, delivery-focused and comfortable managing multiple priorities and deadlines.
- Sound judgement, discretion and the ability to identify when issues require escalation.
- Collaborative and adaptable, with a practical approach to improving ways of working.
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Project Manager / Corporate Support in City of London employer: Gerrard White Consulting
Join a pioneering digital legal knowledge service that prioritises work-life balance and offers unparalleled flexibility, including hybrid and fully remote options. As part of a dynamic team in Central London, you'll have the opportunity to shape the future of pensions and trusts law while collaborating with top legal experts and contributing to a rapidly expanding service. With a strong focus on employee growth and development, this role provides a unique chance to enhance your expertise in a supportive and innovative environment.
