At a Glance
- Tasks: Lead the Back of House team, ensuring top-notch food quality and guest satisfaction.
- Company: Join German Doner Kebab, a rapidly growing restaurant brand with over 90 locations worldwide.
- Benefits: Enjoy a full-time role with opportunities for growth and development in a vibrant environment.
- Other info: Must comply with EU work permit requirements.
- Why this job: Be part of a dynamic team that values guest experience and personal development.
- Qualifications: No specific experience required, just a positive attitude and willingness to learn.
The predicted salary is between 24000 - 36000 € per year.
German Doner Kebab is one of the fastest growing restaurant brands, with over 90 restaurants worldwide. We are proud to lead in the Casual Dining sector, providing industry-leading service, exceptional food, and memorable guest experiences. We are looking for a Back of House Shift Leader to join our team and grow with us. You will work alongside the Restaurant Management team, delivering excellent food quality and guest care.
Your responsibilities include:
- Working to brand standards
- Leading your team
- Ensuring every guest leaves satisfied
Requirements:
- Put the guest first in all you do
- Maintain a positive attitude
- Operate efficiently in a fast-paced environment, adhering to brand standards and policies
- Deliver industry-leading guest service
- Manage store operations by following brand standards, scheduling, and assigning staff
- Comply with Food Safety and Health & Hygiene standards
- Understand stock management, GP% figures, and controls
- Produce quality products to achieve high guest satisfaction
- Follow brand standards for food and operations, focusing on the guest experience
- Communicate effectively with team members
- Support team development through training and coaching
- Welcome new team members
- Ensure team members develop skills and knowledge for delivering exceptional products and service
- Maintain operational standards that positively impact overall store performance
Key Skills & Knowledge:
- Monitor portion control and food levels
- Experience with high-volume trading preferred
- Provide training and cross-training to enhance team productivity and growth
- Maintain food handling and safety standards
- Thoroughly clean equipment according to guidelines
- Present a professional appearance and positive attitude
- Understand the menu comprehensively
- Follow sanitation standards, including washing cookware and utensils
- Accurately complete daily paperwork
- Understand and articulate food with integrity
- Manage P&L, budgets, and payroll
- Manage stock levels and availability
- Control costs to ensure profitability
StudySmarter Expert Advice🤫
We think this is how you could land Shift Leader Back of House - Waverley, Edinburgh
✨Tip Number 1
Familiarise yourself with the German Doner Kebab brand and its values. Understanding their commitment to guest satisfaction and quality will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight any previous experience in fast-paced environments, especially in the food industry. Be ready to share specific examples of how you've successfully managed teams or operations under pressure.
✨Tip Number 3
Prepare to discuss your knowledge of food safety and hygiene standards. Being able to articulate your understanding of these practices will demonstrate your readiness for the role and commitment to maintaining high operational standards.
✨Tip Number 4
Showcase your leadership skills by providing examples of how you've trained or developed team members in the past. This will illustrate your ability to support team growth and enhance productivity, which is crucial for a Shift Leader.
We think you need these skills to ace Shift Leader Back of House - Waverley, Edinburgh
Some tips for your application 🫡
Understand the Role:Before applying, make sure you fully understand the responsibilities and requirements of the Shift Leader Back of House position. Tailor your application to highlight relevant experience and skills that align with the job description.
Craft a Strong CV:Your CV should clearly outline your previous experience in the food service industry, particularly any leadership roles. Emphasise your ability to manage operations, train staff, and maintain high standards of food safety and guest service.
Write a Compelling Cover Letter:In your cover letter, express your passion for the role and the brand. Mention specific examples of how you've successfully led teams or improved guest experiences in past positions. Make it personal and engaging to stand out.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at German Doner Kebab
✨Know the Brand Inside Out
Before your interview, make sure you understand German Doner Kebab's values, menu, and what sets them apart in the casual dining sector. This knowledge will help you demonstrate your enthusiasm for the brand and how you can contribute to their mission.
✨Showcase Your Leadership Skills
As a Shift Leader, you'll be expected to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved team performance. Highlight your ability to motivate others and maintain a positive atmosphere.
✨Emphasise Guest-Centric Approach
Since the role focuses on guest satisfaction, be ready to discuss how you prioritise customer service. Share specific instances where you went above and beyond to ensure a great experience for guests, and how you would instil this mindset in your team.
✨Understand Operational Standards
Familiarise yourself with food safety, hygiene standards, and stock management practices. Be prepared to discuss how you would ensure compliance with these standards while maintaining efficiency in a fast-paced environment. This shows that you take operational excellence seriously.
