At a Glance
- Tasks: Lead and inspire a team to deliver exceptional customer service and maintain high food standards.
- Company: Join GDK, a vibrant franchise changing the kebab game in Walworth, London.
- Benefits: Flexible hours, fun team environment, and training provided for career growth.
- Other info: Opportunity to develop skills in a fast-paced, rewarding environment.
- Why this job: Be part of a dynamic team making kebabs right and creating unforgettable experiences.
- Qualifications: Proven management experience in food, hospitality, or restaurant sectors.
The predicted salary is between 30000 - 40000 £ per year.
The role of a Supervisor is key in supporting the franchisee to ensure the store is run efficiently and profitably in accordance with the company policies and procedures. You will directly lead, coach and inspire all team members to ensure they provide total customer satisfaction and a great product at all times whilst controlling costs and building sales. We’re looking for someone with proven management experience, ideally gained in the food franchise, restaurant or hospitality sector. A Supervisor role with GDK is rewarding and involves working flexible hours in a fun, team environment.
Restaurant Supervisor Responsibilities
- Responsible for the day-to-day operations and maintenance of store, supporting the General Restaurant Manager and development of food products and services.
- Actioning the business performance of the restaurant set by the Restaurant General Manager.
- Actioning restaurant sales levels and profitability.
- Actioning marketing activities, such as promotional events and discount schemes.
- Preparing reports at the end of the shift/week, including staff control, food control, wastage and sales.
- Creating and executing plans for departmental sales, profit and staff development.
- Stock control: Order or requisition food and other supplies needed to ensure efficient and continuous operation.
- Weekly/Daily ordering to ensure that stock levels are maintained and any special orders for functions are placed in a timely manner.
- Work with other Supervisors and Managers to coordinate all aspects of stock deliveries and keep accurate and up to date records.
- Inspect supplies, equipment, and work areas to ensure conformance to established GDK Standards.
- Provide staff training and ongoing support of staff members.
- Ensure store staff are always well groomed and smart ready for work.
- Ensure storage areas are secure, neat and clean at all times, maintaining high standards of quality control, hygiene, sanitation, health and safety as per GDK policies.
- Maintain the food standard and presentation in accordance with GDK Standards, ensuring the team is polite and efficient and provides excellent services at all times.
- Meet and greet customers whenever possible, ensuring they are enjoying their GDK meals and taking action to correct any customer queries or complaints.
- Thoroughly train staff regarding fire and safety procedures to be aware of all Health, Safety and Fire regulations.
- Demonstrate proper and safe usage of all equipment.
- Identify possible additional revenue opportunities.
- Knowledge of ingredients and cooking methods if requested by a guest.
- Assist other staff where and when required.
- Ensure wastage is kept to a minimum.
- Ability to work in a team and talent for motivating others, have excellent customer service skills and the ability to remain calm under pressure.
- Conduct a daily staff briefing and ensure the staff is punctual and available for each shift.
- Carry out any other reasonable duties within the overall function of the job.
The opportunity is here. GDK is changing the perception of the kebab world. Kebabs Done Right. With industry-leading levels of service, exceptional food and an unforgettable experience for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Kitchen Supervisor - Walworth, London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like German Doner Kebab. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to German Doner Kebab
Don't be shy about reaching out to German Doner Kebab directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Kitchen Supervisor - Walworth, London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about German Doner Kebab and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at German Doner Kebab
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
