At a Glance
- Tasks: Assist guests with meals, process orders, and ensure a delightful dining experience.
- Company: Join a vibrant team in Walworth, London, dedicated to exceptional guest service.
- Benefits: Flexible hours, competitive pay, and opportunities for growth in a fun environment.
- Other info: Dynamic work atmosphere with a focus on teamwork and personal development.
- Why this job: Be the face of our brand and create memorable experiences for every guest.
- Qualifications: Great communication skills, positive attitude, and a passion for customer service.
The predicted salary is between 11 - 12 £ per hour.
Responsibilities
- Assist guests in choosing meals and drinks and providing up‑sell information.
- Process guests' orders through the POS system.
- Deliver orders to the kitchen and assist in preparing and packing food and beverages.
- Ensure that the portion of food being packed or served looks appealing.
- Promote additional food items to complement the guest experience and increase sales.
- Greet every guest in a genuine and warm manner.
- Answer the telephone and deal with enquiries.
- Keep all guest areas clean, sanitary, and tidy.
- Ensure that all orders are fully complete and ready to be received by the guest.
Qualifications
- Has the ability to speak clearly and listen attentively to guests and other team members.
- Has the ability to maintain a clean and smart appearance.
- Displays a positive and enthusiastic approach to all tasks.
- Exhibits a cheerful and helpful attitude and always provides excellent guest care.
- Adapts to changing business volume levels with a sense of urgency.
- Can demonstrate a complete understanding of the menu and allergens.
- Is able to follow instructions to achieve brand standards (The GDK way).
- Believes and cares for exceptional guest service and impeccable standards.
- #J-18808-Ljbffr
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Member - Walworth, London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like German Doner Kebab. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to German Doner Kebab
Don't be shy about reaching out to German Doner Kebab directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Front of House Team Member - Walworth, London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about German Doner Kebab and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at German Doner Kebab
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
