At a Glance
- Tasks: Deliver exceptional guest service and support a dynamic team in a fast-paced restaurant.
- Company: Join GDK, one of the fastest-growing restaurant brands revolutionising kebabs.
- Benefits: Career progression opportunities, supportive team environment, and a fun workplace.
- Why this job: Be part of a brand that values guest experience and teamwork.
- Qualifications: Positive attitude, strong communication skills, and a passion for great service.
- Other info: Enjoy a vibrant atmosphere with opportunities to grow your career.
The predicted salary is between 11 - 16 £ per hour.
Do you have what it takes to work for one of the fastest-growing restaurant brands? The Opportunity GDK is changing the perception of the kebab world. Kebabs Done Right. With industry-leading levels of service, exceptional food, and an unforgettable experience for our guests. Now is a great time to join our team!
We are looking for Team Members who have what it takes to grow with us and share in our success. You will support and work as part of a team to deliver exceptional food quality, outstanding guest care and amazing service! Your role is very important to us here at GDK as you will be the driving force of helping to achieve our brand standards, work within a great team, and ensure every guest leaves the restaurant having had a great experience and they will want to return to us!
What You Need:
- Our Guest is first in everything we do.
- Have a positive “can do” attitude.
- Assist guests in choosing meals and drinks and providing additional up-sell information.
- Process guests orders through the POS system.
- Deliver orders to the kitchen and assist in preparing and packing food and beverages.
- Ensure that the portion of food being packed or served looks appealing.
- Promote additional food items to complement the guest experience & increase sales.
- Greets EVERY guest in a genuine and warm manner.
- Answer the telephone and deal with an enquiry.
- Keep all guest areas clean, sanitary, and tidy.
- Ensure that all orders are fully complete and ready to be received by the guest.
- Work to Brand standards and deliver exceptional guest service.
Key Skills & Knowledge Needed for the Job:
- Has the ability to speak clearly and listen attentively to guests and other team members.
- Has the ability to maintain a clean & smart appearance.
- Displays a positive and enthusiastic approach to all tasks.
- Exhibits a cheerful and helpful attitude and always provides excellent guest care.
- Adapts to changing business volume levels with a sense of urgency.
- Can demonstrate a complete understanding of the menu & Allergens.
- Be able to follow instructions to achieve brand standards (The GDK way).
- Believes and cares for exceptional guest service and impeccable standards.
Working for GDK we can offer a full Career Pathway and support you with fantastic progression opportunities!
Front of House Team Member - Cobham, Surrey in Leatherhead employer: German Doner Kebab
Contact Detail:
German Doner Kebab Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member - Cobham, Surrey in Leatherhead
✨Tip Number 1
Get to know the brand! Before your interview, dive into GDK's mission and values. Understanding what makes them tick will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your guest interaction skills! Since you'll be front of house, role-play common scenarios with friends or family. This will help you feel more confident when it comes to greeting guests and upselling menu items.
✨Tip Number 3
Dress to impress! Make sure you look smart and tidy for your interview. A clean appearance shows that you care about the job and are ready to represent GDK's high standards from the get-go.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're tech-savvy and keen to join the team. Don’t miss out on this opportunity!
We think you need these skills to ace Front of House Team Member - Cobham, Surrey in Leatherhead
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see your positive attitude and enthusiasm for the role. Don’t be afraid to share why you love working in a team and providing great guest experiences.
Tailor Your Application: Make sure to tailor your application to the Front of House Team Member role. Highlight any relevant experience you have in customer service or the food industry, and mention how you can contribute to our brand standards at GDK.
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit for our team!
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s super easy, and you’ll be able to showcase your skills directly to us. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at German Doner Kebab
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with the menu and any allergens. This shows that you’re genuinely interested in the role and can provide excellent guest care right from the start.
✨Show Off Your Positive Attitude
GDK values a 'can do' attitude, so be sure to convey your enthusiasm during the interview. Share examples of how you've maintained a cheerful disposition in previous roles, especially when dealing with challenging situations.
✨Practice Your Communication Skills
Since you'll be interacting with guests and team members, practice speaking clearly and listening attentively. You might even want to role-play common scenarios, like taking orders or answering questions about the menu.
✨Demonstrate Team Spirit
GDK is all about teamwork, so highlight your ability to work well with others. Share experiences where you’ve collaborated effectively in a team setting, and express your eagerness to contribute to a positive work environment.