At a Glance
- Tasks: Assist guests, process orders, and ensure a fantastic dining experience.
- Company: Join GDK, where we redefine kebabs with exceptional service and food.
- Benefits: Flexible hours, team discounts, and a fun work environment.
- Why this job: Be part of a vibrant team and make every guest's experience memorable.
- Qualifications: Great communication skills and a positive attitude are essential.
- Other info: Opportunity to grow in a dynamic and supportive atmosphere.
The predicted salary is between 11 - 13 £ per hour.
Our Guest is first in everything we do. Have a positive "can do" attitude.
Responsibilities
- Assist guests in choosing meals and drinks and providing additional up-sell information.
- Process guests' orders through the POS system.
- Deliver orders to the kitchen and assist in preparing and packing food and beverages.
- Ensure that the portion of food being packed or served looks appealing.
- Promote additional food items to complement the guest experience & increase sales.
- Greets EVERY guest in a genuine and warm manner.
- Answer the telephone and deal with an enquiry.
- Keep all guest areas clean, sanitary, and tidy.
- Ensure that all orders are fully complete and ready to be received by the guest.
- Work to Brand standards and deliver exceptional guest service.
- Be able to follow instructions to achieve brand standards (The GDK way).
Qualifications / Skills
- Has the ability to speak clearly and listen attentively to guests and other team members.
- Has the ability to maintain a clean & smart appearance.
- Displays a positive and enthusiastic approach to all tasks.
- Exhibits a cheerful and helpful attitude and always provides excellent guest care.
- Adapts to changing business volume levels with a sense of urgency.
- Can demonstrate a complete understanding of the menu & Allergens.
About GDK
GDK is changing the perception of the kebab world. Kebabs Done Right. With industry-leading levels of service, exceptional food, and an unforgettable experience for our guests.
Front of House Team Member - Walworth, London employer: German Doner Kebab
Contact Detail:
German Doner Kebab Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member - Walworth, London
✨Tip Number 1
Get to know the menu inside out! When you walk into that interview, show us you’re not just a fan of kebabs but that you can talk about every dish like it’s your best mate. This will impress us and show you’re ready to provide top-notch service.
✨Tip Number 2
Practice your warm greetings! We want to see that genuine smile and hear that cheerful tone when you meet guests. Role-play with a friend or family member to nail that first impression – it’s all about making our guests feel special from the get-go.
✨Tip Number 3
Show us your adaptability! The restaurant world can be hectic, so think of examples where you’ve handled busy situations with a positive attitude. Share those stories during your chat with us to highlight your ability to keep calm under pressure.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed by us. Plus, it shows you’re keen on joining the GDK family. So, get your application in and let’s make some kebab magic happen together!
We think you need these skills to ace Front of House Team Member - Walworth, London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see your positive 'can do' attitude and how you connect with our guest-first approach. A little warmth goes a long way!
Tailor Your Application: Make sure to tailor your application to the Front of House Team Member role. Highlight any relevant experience you have in customer service or food handling, and don’t forget to mention your ability to adapt to busy environments!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and make sure to answer any questions in the job description. We appreciate clarity as much as we appreciate a well-packed kebab!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re on your way to joining our team!
How to prepare for a job interview at German Doner Kebab
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with the menu and any allergens. This shows that you’re genuinely interested in the role and can provide informed recommendations to guests.
✨Show Off Your People Skills
Since this role is all about guest interaction, practice how you would greet and engage with customers. A warm smile and a friendly attitude can go a long way, so think of examples where you've provided excellent service in the past.
✨Demonstrate Your Team Spirit
GDK values teamwork, so be ready to discuss how you work well with others. Share experiences where you’ve collaborated effectively, especially in busy environments, to show you can adapt to changing business volumes.
✨Dress to Impress
Make sure you present yourself smartly for the interview. A clean and tidy appearance reflects your understanding of the brand standards and shows that you take pride in your work.