At a Glance
- Tasks: Join our team to deliver exceptional food quality and outstanding guest care.
- Company: German Doner Kebab is a fast-growing leader in the Casual Dining sector with over 90 restaurants worldwide.
- Benefits: Enjoy career progression opportunities and a supportive work environment.
- Other info: Full training provided; no prior experience necessary!
- Why this job: Be part of a dynamic team that values guest experience and personal growth.
- Qualifications: A positive attitude, strong communication skills, and a passion for excellent service are essential.
Do you have what it takes to work for one of the fastest-growing restaurant brands? The opportunity is here! German Doner Kebab is changing the perception of the kebab world. Kebabs Done Right. With over 90 restaurants worldwide, we are proud to be a market leader in the Casual Dining sector. With industry-leading levels of service, exceptional food, and an unforgettable experience for our guests. Now is the time to join our team!
We are looking for Team Members who have what it takes to grow with us and share in our success. You will support and work as part of a team to deliver exceptional food quality, outstanding guest care and amazing service! Your role is very important to us here at GDK as you will be the driving force of helping to achieve our brand standards, work within a great team, and ensure every guest leaves the restaurant having had a great experience and they will want to return to us!
Here is what you need:
- Our Guest is first in everything we do.
- Have a positive “can do” attitude.
- Assist guests in choosing meals and drinks and providing additional up-sell information.
- Process guests’ orders through the POS system.
- Deliver orders to the kitchen and assist in preparing and packing food and beverages.
- Ensure that the portion of food being packed or served looks appealing.
- Promote additional food items to compliment the guest experience & increase sales.
- Process sales, provide guests with receipts and deliver food.
- Greets EVERY guest in a genuine and warm manner.
- Answer the telephone and deal with an enquiry.
- Assemble and package orders to the brand standard.
- Keep all guest areas clean, sanitary, and tidy.
- Ensure that all orders are fully complete and ready to be received by the guest.
- Work to Brand standards and deliver exceptional guest service.
Key skills & knowledge needed for the job:
- Has the ability to speak clearly and listen attentively to guests and other team members.
- Has the ability to maintain a clean & smart appearance.
- Displays a positive and enthusiastic approach to all tasks.
- Exhibits a cheerful and helpful attitude, and always provides excellent guest care.
- Adapts to changing business volume levels with a sense of urgency.
- Can demonstrate a complete understanding of the menu & Allergens.
- Be able to follow instructions to achieve brand standards (The GDK way).
- Ability to fill in daily paperwork in line with GDK standards.
- Maintain the ability to be cross trained in all areas of the kitchen and front counter.
- Believes and cares for exceptional guest service and impeccable standards.
Working for GDK we can offer a full Career Pathway and support you with fantastic progression opportunities!
Front of House Team Member - Bedford, Bedfordshire employer: German Doner Kebab
At German Doner Kebab, we pride ourselves on being one of the fastest-growing restaurant brands, offering a vibrant work culture that values teamwork and exceptional guest service. Located in Bedford, our Front of House Team Members enjoy comprehensive career pathways, competitive benefits, and the opportunity to be part of a dynamic team that is reshaping the casual dining experience. Join us to not only serve delicious food but also to grow personally and professionally in a supportive environment where every team member's contribution is valued.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Member - Bedford, Bedfordshire
✨Tip Number 1
Familiarise yourself with the German Doner Kebab brand and its menu. Understanding their offerings and values will help you connect with the team during your interview and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family as if they were guests. This will help you develop a warm and welcoming approach, which is crucial for a Front of House Team Member.
✨Tip Number 3
Be prepared to discuss how you handle busy situations. Think of examples from past experiences where you've successfully managed high-pressure environments, as this will demonstrate your ability to adapt to changing business volumes.
✨Tip Number 4
Show enthusiasm for teamwork and collaboration. Be ready to share instances where you've worked effectively within a team, as this role heavily relies on supporting your colleagues to deliver exceptional guest experiences.
We think you need these skills to ace Front of House Team Member - Bedford, Bedfordshire
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand what is expected of a Front of House Team Member. Highlight key responsibilities and skills that align with your experience.
Tailor Your CV:Customise your CV to reflect relevant experience in customer service or hospitality. Emphasise any previous roles where you demonstrated a positive attitude, teamwork, and excellent guest care.
Craft a Compelling Cover Letter:Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work for German Doner Kebab and how you can contribute to their success.
Proofread Your Application:Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at German Doner Kebab
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company. German Doner Kebab is all about delivering exceptional guest experiences, so demonstrating a positive attitude and genuine interest in the brand will set you apart.
✨Know the Menu Inside Out
Familiarise yourself with the menu and any allergens before the interview. Being able to discuss the dishes confidently will show that you are serious about the role and ready to assist guests effectively.
✨Demonstrate Team Spirit
Since this role involves working closely with others, be prepared to talk about your experience in team settings. Share examples of how you've contributed to a team and supported your colleagues in previous roles.
✨Practice Customer Service Scenarios
Think about common customer service situations you might encounter in a restaurant setting. Be ready to discuss how you would handle various scenarios, such as dealing with difficult customers or upselling menu items.
