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- Tasks: Deliver exceptional service and support guests in choosing delicious meals.
- Company: Join the fast-growing German Doner Kebab brand, a leader in Casual Dining.
- Benefits: Flexible hours, team environment, and opportunities for growth.
- Other info: Perfect for those looking to kickstart their career in hospitality!
- Why this job: Be part of a dynamic team and create unforgettable experiences for our guests.
- Qualifications: Positive attitude, great communication skills, and a passion for guest care.
The predicted salary is between 20000 - 25000 £ per year.
Do you have what it takes to work for one of the fastest-growing restaurant brands? The opportunity is here! German Doner Kebab is changing the perception of the kebab world. Kebabs Done Right. With over 150 restaurants worldwide, we are proud to be a market leader in the Casual Dining sector, with industry-leading service levels, exceptional food, and an unforgettable experience for our guests.
Now is the time to join our team! We are looking for Team Members who can grow with us and share in our success. You will support and work as part of a team to deliver exceptional food quality, outstanding guest care, and amazing service! Your role is very important to us here at GDK as you will be the driving force behind helping to achieve our brand standards, work within a great team, and ensure every guest leaves the restaurant having had a great experience and wants to return to us!
Here is what you need:
- Our Guest is first in everything we do.
- Have a positive “can do” attitude.
- Assist guests in choosing meals and drinks and provide additional up-sell information.
- Process guests’ orders through the POS system.
- Deliver orders to the kitchen and assist in preparing and packing food and beverages.
- Ensure that the portion of food being packed or served looks appealing.
- Promote additional food items to compliment the guest experience & increase sales.
- Process sales, provide guests with receipts and deliver food.
- Greets EVERY guest genuinely and warmly.
- Answer the telephone and deal with an enquiry.
- Assemble and package orders to the brand standard.
- Keep all guest areas clean, sanitary, and tidy.
- Ensure that all orders are fully complete and ready to be received by the guest.
- Work to Brand standards and deliver exceptional guest service.
Key skills & knowledge needed for the job:
- Can speak clearly and listen attentively to guests and other team members.
- Has the ability to maintain a clean & smart appearance.
- Displays a positive and enthusiastic approach to all tasks.
- Exhibits a cheerful and helpful attitude and always provides excellent guest care.
- Adapts to changing business volume levels with a sense of urgency.
- Can demonstrate a complete understanding of the menu & Allergens.
- Be able to follow instructions to achieve brand standards (The GDK way).
- Ability to fill in daily paperwork in line with GDK standards.
- Maintain the ability to be cross-trained in all areas of the kitchen and front counter.
- Believes and cares for exceptional guest service and impeccable standards.
Front of House in Bracknell employer: German Doner Kebab
Contact Detail:
German Doner Kebab Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House in Bracknell
✨Tip Number 1
Get to know the brand! Before you step into that interview, do a bit of homework on German Doner Kebab. Understand their values, menu, and what makes them stand out in the casual dining scene. This will show your genuine interest and help you connect with the team.
✨Tip Number 2
Practice your people skills! As a Front of House Team Member, you'll be interacting with guests all day. Role-play common scenarios with friends or family to boost your confidence. Remember, a warm greeting and a positive attitude can make all the difference!
✨Tip Number 3
Dress to impress! First impressions matter, especially in a customer-facing role. Make sure you look smart and presentable for your interview. It shows that you care about the job and are ready to represent the brand well.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It’s the best way to ensure it gets noticed. Plus, you’ll find all the info you need about the role and our amazing team right there!
We think you need these skills to ace Front of House in Bracknell
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see your enthusiasm for the role and how you can bring a positive vibe to our team. Don't be afraid to show us why you're the perfect fit for the Front of House!
Tailor Your Application: Make sure to tailor your application to match what we're looking for in a Team Member. Highlight your experience in guest care and any relevant skills that align with our brand standards. This will help us see how you can contribute to our success!
Keep It Clear and Concise: We appreciate a well-structured application! Keep your writing clear and to the point, making it easy for us to read. Use bullet points if necessary to highlight your key skills and experiences that relate to the job.
Apply Through Our Website: Don't forget to apply through our website! It's the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you're serious about joining our amazing team at German Doner Kebab!
How to prepare for a job interview at German Doner Kebab
✨Know the Brand Inside Out
Before your interview, make sure you understand what German Doner Kebab stands for. Familiarise yourself with their menu, values, and what makes them unique in the casual dining sector. This will show your genuine interest and help you answer questions more confidently.
✨Show Off Your People Skills
As a Front of House Team Member, you'll be interacting with guests constantly. Practice how you would greet guests warmly and handle various situations. Think of examples from your past experiences where you provided excellent customer service or resolved issues effectively.
✨Demonstrate a Positive Attitude
A 'can do' attitude is crucial for this role. During the interview, let your enthusiasm shine through! Share stories that highlight your cheerful disposition and willingness to go the extra mile for guests and team members alike.
✨Prepare for Practical Scenarios
You might be asked how you would handle specific situations, like dealing with a difficult guest or managing a busy shift. Think through these scenarios beforehand and be ready to discuss your thought process and actions. This will demonstrate your ability to adapt and maintain brand standards under pressure.