At a Glance
- Tasks: Lead the restaurant team to deliver exceptional service and maintain high food standards.
- Company: Join a vibrant restaurant chain known for its dynamic atmosphere.
- Benefits: Competitive salary, career growth opportunities, and a fun work environment.
- Why this job: Be the captain of your ship and make a real impact on customer experiences.
- Qualifications: Proven experience in restaurant management and strong leadership skills.
- Other info: Collaborative team culture with a focus on personal development.
The predicted salary is between 35000 - 45000 £ per year.
You are the Captain of the Ship. You are responsible to ensure consistency of food standards, excellent service and maintain the cleanliness and condition of the Restaurant. You are accountable in achieving the restaurant's sales and profit by maintaining ideal cost of all the restaurant's expenses including proper preparation of weekly scheduling without sacrificing the customers' experience. Control cost of goods comes naturally to you. It is your responsibility to keep your people motivated and create a cheerful professional working environment that will keep our customers wanting to return to GDK.
Leads Operations Excellence:
- Oversees and manages all areas of GDK Restaurant
- Ensures guest service exceeds company standards and strong guest satisfaction is maintained
- Responds efficiently to guest complaints and takes appropriate action to solve the problem
- Enforces and ensures the best quality of products possible are served
- Organise and supervise shifts to ensure both team and guest satisfaction
- To be duty manager on rotation basis (role shared with supervisors)
- Coordinating the entire operation of the restaurant during scheduled shifts
- At the end of each shift complete all necessary daily reports
- Managing team welfare and providing them with regular feedback
- Ensuring that all employees adhere to the company uniform standards
- Ensure team are always well groomed and smart ready for work
- Organising and supervising the shifts of kitchen, dining, and counter staff
- To meet and greet all customers where possible and role model exceptional customer care
- To take a proactive role in encouraging teamwork, cooperation, harmony, productivity, and a positive attitude within the working environment
- Maintaining high standards of quality control, hygiene, and health and safety
- Trains and develops team through strong, well organised training and ongoing operational feedback
- Appraises teams' performance and provides formal feedback to keep them upbeat and productive
- Nurture a positive working environment and leads by example
- To support the supervisors and colleagues at peak times and to undertake any operational duty which might be reasonably required, to ensure customer expectations are met
- Estimate consumption, forecast requirements, and maintain stock inventory to ensure product availability and minimum product wastage
- Monitors and ensures compliance with food safety and health & safety rules and regulations
- Control costs and minimises waste to ensure profitability of the restaurant
- Successfully promote and publicize the GDK brand
- Analysing and planning restaurant sales levels and profitability
- Organising marketing activities, such as promotional events and discount schemes
- Monitor all restaurant operations and initiate corrective actions
- Lead all financial areas including sales growth, cost management, and profit growth
- Takes responsibility for the business performance of the restaurant
- Preparing reports at the end of the shift/week, including team control, food control and sales
- Creating and executing plans for sales, restaurant profit and staff development
- Setting budgets and/or agreeing them with the franchisee
- Checking stock levels and ordering supplies and ordering correct amount of supplies
- Preparing cash drawers and providing petty cash as required
- Helping in any area of the restaurant when circumstances dictate
- Attend any training or meetings as and when required by GDK or the Franchisee
- To perform any other duties as designated by the Franchisee due to business demands
- To take responsibility for and ensure the security of a GDK Restaurant
- Working with supervisors to coordinate all aspects of stock deliveries
- Keep accurate records, the receipt and administration of all deliveries is up to date
- To regularly collaborate with GDK and the Franchisee to ensure the monthly accounts are accurate
- To administer and maintain the GDK system
- To monitor the stock storage areas, ensuring they are secure, neat, and clean always
- To collaborate with the supervisors to ensure tight stock control and budgeted margins are achieved
- Maintain a local authority food safety certificate i.e. scores on the doors 5 stars.
- Check all areas of the restaurant to ensure compliance with the EHO and fire safety officers
Business Relationships:
- Team members and Supervisors
- Store Management Team
- Guest/Delivery drivers
- GDK Head Office personnel
- Franchisee
Qualifications:
- A qualified candidate for the position of a Restaurant General Manager should have outstanding interactive and communication skills and possess the enthusiasm to work with colleagues and staff as a team player.
- Proven working experience as a Restaurant General Manager
- Demonstrated experience in customer service management
- Extensive food knowledge
- Computer literacy and familiarity with restaurant management software
- Strong leadership, motivational and people skills
- Financial management skills
Restaurant General Manager - Beaconsfield, Buckinghamshire employer: German Doner Kebab
Contact Detail:
German Doner Kebab Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant General Manager - Beaconsfield, Buckinghamshire
✨Tip Number 1
Network like a pro! Reach out to your connections in the restaurant industry, attend local events, and don’t be shy about letting people know you’re on the hunt for a Restaurant General Manager role. You never know who might have the inside scoop on an opening!
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at job fairs or casual meet-ups, bring along examples of your past successes. Think reports, customer feedback, or even photos of your restaurant’s best dishes – anything that highlights your ability to lead and manage effectively.
✨Tip Number 3
Be proactive! If you see a restaurant you love, don’t wait for them to post a job. Pop in, chat with the team, and express your interest in working with them. A personal touch can make all the difference and show you’re genuinely passionate about the role.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you land that dream job. Plus, applying directly shows you’re serious about joining the team and gives you a better chance of standing out from the crowd.
We think you need these skills to ace Restaurant General Manager - Beaconsfield, Buckinghamshire
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the restaurant industry shine through! Share specific experiences that highlight your commitment to excellent service and how you've motivated teams in the past.
Be Specific About Your Achievements: We want to see what you've accomplished! Include concrete examples of how you've managed costs, improved guest satisfaction, or led successful marketing initiatives. Numbers speak volumes!
Tailor Your Application: Make sure to customise your application to match the job description. Use keywords from the posting, like 'operations excellence' and 'team welfare', to show that you understand what we're looking for.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at German Doner Kebab
✨Know Your Menu Inside Out
Make sure you’re familiar with the menu and any special dishes. Being able to discuss food standards and quality confidently will show that you’re serious about maintaining excellence in the restaurant.
✨Showcase Your Leadership Skills
Prepare examples of how you've motivated teams in the past. Discuss specific situations where you’ve improved team morale or handled conflicts, as this role requires strong leadership and people skills.
✨Understand Financial Management
Brush up on your financial management knowledge. Be ready to talk about how you’ve controlled costs and maximised profits in previous roles. This will demonstrate your ability to manage the restaurant's expenses effectively.
✨Emphasise Customer Service Excellence
Be prepared to share your approach to customer service. Think of examples where you’ve gone above and beyond to ensure guest satisfaction, as this is crucial for the role and will resonate well with the interviewers.