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For Companies At a Glance
- Tasks: Manage IT issues, support users, and ensure smooth tech operations.
- Company: Join a diverse team at GEP, passionate about procurement and innovation.
- Benefits: Competitive salary, inclusive culture, and opportunities for growth.
- Why this job: Make a real impact in a dynamic environment while developing your IT skills.
- Qualifications: 1-2 years in IT support, strong communication, and problem-solving skills.
- Other info: Be part of a learning organisation that values individuality and talent.
The predicted salary is between 30000 - 42000 ÂŁ per year.
GEP is a diverse, creative team of people passionate about procurement. We invest ourselves entirely in our client's success, creating strong collaborative relationships that deliver extraordinary value year after year. Our clients include market global leaders with far-flung international operations, Fortune 500 and Global 2000 enterprises, leading government and public institutions.
We deliver practical, effective services and software that enable procurement leaders to maximise their impact on business operations, strategy and financial performance. GEP is a place where individuality is prized, and talent respected. Weâre focused on what is real and effective. GEP is where good ideas and great people are recognized, results matter, and ability and hard work drive achievements. Weâre a learning organization, actively looking for people to help shape, grow and continually improve us.
GEP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, disability status, or any other characteristics protected by law. We are committed to hiring and valuing a global diverse work team.
What You Will Do
- Act as the Single Point of Contact (SPOC) for all IT-related matters in the London office. Ensure effective communication and coordination between the local team and global IT support.
- Handle and resolve IT infrastructure tickets related to operating systems, hardware, applications, A/V support, asset management, networking, and tech tools.
- Build and configure computers according to departmental standards and ensure readiness for end users.
- Provide support to end users, including senior management and VIPs, ensuring high satisfaction and prompt issue resolution.
- Maintain strong compliance across all endâuser systems, consistently achieving high scores on security audits and parameters.
- Accurately manage changes to IT hardware assets through the IMAC (Install, Move, Add, Change) process in collaboration with the asset management team.
- Coordinate procurement, shipment, and communication for laptops and peripherals for users in London and EU region.
- Participate in and support endâuser computing projects, aligning IT initiatives with broader business goals.
What You Should Bring
- Fluent in English with excellent communication and customer service skills.
- 1â2 years of experience in IT support or a similar role.
- Strong understanding of computer systems and troubleshooting techniques.
- Quick learner with attention to detail, punctuality and a proactive mindset.
- Solid analytical and problemâsolving abilities.
- Engineering degree preferred.
- Ability to prioritize tasks and contribute effectively to projects that align technology with business strategy.
Junior IT Associate in London employer: GEP Worldwide
Contact Detail:
GEP Worldwide Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Junior IT Associate in London
â¨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
â¨Tip Number 2
Prepare for interviews by researching GEP and understanding their values. Be ready to discuss how your skills align with their mission of delivering extraordinary value and supporting procurement leaders.
â¨Tip Number 3
Showcase your problem-solving skills during interviews. Share specific examples of how you've tackled IT issues in the past, as this will demonstrate your ability to handle the responsibilities of the Junior IT Associate role.
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets noticed. Plus, it shows youâre genuinely interested in joining our team at GEP.
We think you need these skills to ace Junior IT Associate in London
Some tips for your application đŤĄ
Show Your Passion for IT: When writing your application, let your enthusiasm for technology shine through! We love seeing candidates who are genuinely excited about IT and how it can make a difference in the workplace.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience and skills that match the Junior IT Associate role. We want to see how your background aligns with what we do at GEP!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for our team.
Apply Through Our Website: Donât forget to submit your application through our website! Itâs the best way for us to receive your details and ensures youâre considered for the role.
How to prepare for a job interview at GEP Worldwide
â¨Know Your Tech Stuff
Brush up on your technical knowledge related to IT support. Be ready to discuss troubleshooting techniques and your experience with operating systems, hardware, and applications. GEP values practical skills, so be prepared to give examples of how you've resolved issues in the past.
â¨Show Off Your Communication Skills
As a Junior IT Associate, you'll need to communicate effectively with users and team members. Practice explaining complex tech concepts in simple terms. During the interview, demonstrate your customer service skills by being friendly and approachable.
â¨Understand GEP's Values
Familiarise yourself with GEP's mission and values. They pride themselves on collaboration and individuality. Think about how your personal values align with theirs and be ready to share how you can contribute to their dynamic team.
â¨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Prepare examples where you've successfully managed IT incidents or supported users. This will show GEP that you're proactive and capable of handling real-world challenges.