London IT Support Specialist — Incident & Security
London IT Support Specialist — Incident & Security

London IT Support Specialist — Incident & Security

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Be the go-to person for IT issues and support senior management.
  • Company: Join a global procurement services firm with a vibrant team in London.
  • Benefits: Enjoy a competitive salary and great benefits.
  • Why this job: Make a difference by ensuring a secure and efficient tech environment.
  • Qualifications: 1-2 years of IT experience and strong problem-solving skills required.
  • Other info: Dynamic work culture with opportunities for growth and development.

The predicted salary is between 36000 - 60000 £ per year.

A global procurement services firm is seeking an IT Support Specialist to join their dynamic team in London. This role involves acting as the main contact for IT matters, resolving various IT-related issues, and providing support to senior management and users.

Candidates should possess 1-2 years of relevant experience and strong problem-solving skills. The ideal candidate will also have an engineering background, promoting a secure and efficient technology environment. Competitive salary and benefits are offered.

London IT Support Specialist — Incident & Security employer: GEP Europe

Join a global procurement services firm in London that values innovation and collaboration, offering a vibrant work culture where your contributions are recognised and rewarded. With competitive salaries, comprehensive benefits, and ample opportunities for professional growth, this company is dedicated to fostering a supportive environment that empowers employees to excel in their roles and advance their careers.
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Contact Detail:

GEP Europe Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land London IT Support Specialist — Incident & Security

Tip Number 1

Network like a pro! Reach out to current employees at the firm on LinkedIn or attend industry events. A friendly chat can give us insights into the company culture and might even lead to a referral.

Tip Number 2

Prepare for the interview by brushing up on common IT support scenarios. Think about how you’d handle specific incidents or security issues. We want to show that we can think on our feet and solve problems efficiently!

Tip Number 3

Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express our appreciation. It keeps us on their radar and shows our enthusiasm for the role.

Tip Number 4

Apply through our website! It’s the best way to ensure our application gets seen. Plus, we can tailor our CV and cover letter directly to what they’re looking for in an IT Support Specialist.

We think you need these skills to ace London IT Support Specialist — Incident & Security

IT Support
Problem-Solving Skills
Technical Troubleshooting
User Support
Incident Management
Security Awareness
Communication Skills
Engineering Background
Customer Service
Team Collaboration

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your relevant experience in IT support and problem-solving. We want to see how your skills match the role, so don’t be shy about showcasing your engineering background!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team in London. Share specific examples of how you've resolved IT issues in the past and how you can contribute to a secure tech environment.

Showcase Your Soft Skills: While technical skills are crucial, we also value strong communication and interpersonal skills. Make sure to mention any experiences where you’ve successfully supported users or collaborated with senior management.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!

How to prepare for a job interview at GEP Europe

Know Your Tech Inside Out

Make sure you brush up on your technical knowledge related to IT support. Be prepared to discuss common issues you've resolved in the past and how you approached them. This will show your problem-solving skills and your ability to handle real-world scenarios.

Understand the Company’s Needs

Research the global procurement services firm and understand their specific IT challenges. Tailor your answers to demonstrate how your skills can directly benefit their operations. This shows that you're not just looking for any job, but that you're genuinely interested in contributing to their success.

Prepare for Scenario-Based Questions

Expect questions that ask how you would handle specific IT incidents or security breaches. Think of examples from your previous experience where you successfully navigated similar situations. This will highlight your practical experience and readiness for the role.

Showcase Your Communication Skills

As an IT Support Specialist, you'll need to communicate effectively with both technical and non-technical users. Practice explaining complex concepts in simple terms. This will demonstrate your ability to bridge the gap between technology and user needs, which is crucial for this role.

London IT Support Specialist — Incident & Security
GEP Europe
Location: London

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