At a Glance
- Tasks: Engage Verizon customers, promote MyGeotab, and support contract signings.
- Company: Join Geotab, a global leader in IoT and a certified Great Place to Work™.
- Benefits: Flexible hybrid work, health benefits, and a supportive team culture.
- Other info: Dynamic environment with opportunities for personal and professional growth.
- Why this job: Make a real impact by helping businesses transition to innovative technology.
- Qualifications: 1-2 years in sales or customer-facing roles; strong communication skills required.
The predicted salary is between 30000 - 40000 € per year.
Reading, England - United Kingdom
Who we are: Geotab® is a global leader in IoT and connected transportation, certified “Great Place to Work™.” We help businesses grow, improve safety, sustainability, and profitability through data analytics, machine learning, and a flexible open platform.
Who you are: The Customer Success Migration Specialist is a full‑time, outbound‑focused commercial role dedicated to converting Verizon Reveal customers to the MyGeotab platform. You will engage them by phone, walk them through the benefits of switching, and support them through contract signature.
What you'll do: This people‑first, phone‑first role involves:
- Making outbound calls to Verizon Reveal customers to introduce MyGeotab and initiate the migration conversation.
- Clearly explaining the benefits of switching, tailoring your pitch to each customer's fleet and needs.
- Providing commercial proposals and pricing for new MyGeotab contracts.
- Walking customers through live or recorded platform demonstrations.
- Sending and following up on marketing materials, proposals, and contracts to keep deals progressing.
- Chasing signatures on open contracts and keeping on top of quiet customers.
- Planning daily call activity across new prospects, follow‑ups, and deals approaching close.
- Logging all activity and maintaining an up‑to‑date pipeline in Salesforce.
- Sharing customer feedback, common objections, and blockers to sharpen messaging and process.
- Collaborating with Customer Success and Sales teams when additional support or products are needed.
- Meeting weekly and monthly activity targets (calls, demos, and closed migrations).
What you'll bring to the role:
- 1–2 years of outbound sales, business development, telesales, or customer‑facing commercial experience (preferred).
- Bachelor’s degree or equivalent practical experience in a customer‑facing role.
- Experience using a CRM, such as Salesforce, to log activity and manage a pipeline.
- Experience in B2B or technology sales is a plus but not required.
- Motivation, strong communication skills, and ability to build rapport quickly on the phone.
- Comfortable handling objections and staying positive when customers push back or go quiet.
- Organized self‑management of pipeline and consistent follow‑up.
- Willingness to learn the MyGeotab platform and develop demonstration skills.
How we work: Geotab adopts a flexible hybrid‑working model, supporting both in‑person and virtual work. We prioritize health and safety and encourage work‑life balance through online social events and collaborative tools.
EEO Statement: Geotab encourages applications from all qualified individuals. We are committed to accommodating people with disabilities throughout the recruitment and hiring process and beyond.
Please note: Geotab does not accept agency resumes and is not responsible for any fees related to unsolicited resumes.
Customer Success Migration Specialist (12 Month Contract) in Reading employer: Geotab
Geotab® is an exceptional employer, recognised as a 'Great Place to Work™', offering a dynamic work culture that prioritises employee well-being and professional growth. Located in Reading, England, the company fosters a flexible hybrid-working model, ensuring a healthy work-life balance while providing opportunities for skill development in a supportive environment. With a focus on innovation in IoT and connected transportation, employees are empowered to make a meaningful impact through their work.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Success Migration Specialist (12 Month Contract) in Reading
✨Tip Number 1
Get to know the company inside out! Research Geotab and understand their products, especially the MyGeotab platform. This will help you tailor your conversations and show genuine interest when you reach out to potential customers.
✨Tip Number 2
Practice your pitch! Role-play with a friend or in front of a mirror. The more comfortable you are explaining the benefits of switching to MyGeotab, the more confident you'll sound on those calls.
✨Tip Number 3
Stay organised! Use a planner or a digital tool to keep track of your call activity and follow-ups. This will help you manage your pipeline effectively and ensure no customer falls through the cracks.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed and shows you’re serious about joining the team. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Customer Success Migration Specialist (12 Month Contract) in Reading
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience in outbound sales or customer-facing roles. We want to see how your skills align with the Customer Success Migration Specialist position!
Show Off Your Communication Skills:Since this role is all about engaging with customers over the phone, let your communication skills shine through in your application. Use clear and concise language, and don’t forget to showcase any experience you have in handling objections.
Highlight Your Organisational Skills:We love a well-organised candidate! Mention any tools or methods you use to manage your pipeline and follow-ups. If you've used Salesforce or similar CRMs, be sure to include that too!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it gets into the right hands!
How to prepare for a job interview at Geotab
✨Know Your Product Inside Out
Before the interview, make sure you understand the MyGeotab platform thoroughly. Familiarise yourself with its features and benefits, as well as how it compares to Verizon Reveal. This will help you tailor your responses and demonstrate your knowledge during the conversation.
✨Practice Your Pitch
Since this role involves making outbound calls and pitching to customers, practice your pitch beforehand. Role-play with a friend or family member to get comfortable explaining the benefits of switching to MyGeotab. Focus on being clear and concise while addressing potential customer concerns.
✨Showcase Your Communication Skills
Strong communication is key in this role. During the interview, highlight your ability to build rapport quickly over the phone. Share examples from your past experiences where you successfully handled objections or turned a hesitant customer into a satisfied one.
✨Be Ready to Discuss Your Organisation Skills
As a Customer Success Migration Specialist, you'll need to manage your pipeline effectively. Be prepared to discuss how you stay organised and keep track of follow-ups. Mention any tools or methods you use to ensure nothing falls through the cracks, especially when dealing with multiple customers.
