At a Glance
- Tasks: Engage with customers to transition them to the MyGeotab platform through calls and support.
- Company: Join Geotab, a leader in IoT and connected transportation.
- Benefits: Gain valuable experience, training, and a supportive work environment.
- Other info: Diversity is valued; all backgrounds encouraged to apply.
- Why this job: Be part of a dynamic team making a real impact in technology.
- Qualifications: 1-2 years in sales or customer-facing roles; strong communication skills.
The predicted salary is between 30000 - 40000 € per year.
Basis: Fixed Term Employee
Area of Interest: Support Operations
Location: Reading, England
Geotab is a global leader in IoT and connected transportation, offering web‑based analytics to help customers better manage their fleets. Geotab’s open platform and Marketplace allow businesses to automate operations by integrating vehicle data with other data assets.
The Customer Success Migration Specialist is a full‑time, outbound‑focused commercial role dedicated to converting Verizon Reveal customers to the MyGeotab platform. You will work through a defined book of customers, engaging them by phone, walking them through why the switch makes sense, and supporting them through to contract signature.
This is a people‑first, phone‑first role — you will spend most of your day talking to customers, following up on conversations, and moving deals forward. This role is a great fit for someone who is naturally confident on the phone, motivated by targets, and enjoys the buzz of closing a deal. You do not need deep telematics experience — we will train you on the product. What we need is someone who can build rapport quickly, handle objections confidently, and stay persistent without losing their professionalism.
How you'll make an impact:
- Make outbound calls to Verizon Reveal customers to introduce MyGeotab and initiate the migration conversation.
- Clearly explain the benefits of switching platforms, tailoring your pitch to each customer's situation and fleet needs.
- Share commercial proposals and pricing for new MyGeotab contracts, with support from your manager on complex deals.
- Walk customers through live or recorded platform demonstrations, highlighting the features most relevant to them.
- Send and follow up on marketing materials, proposals, and contracts to keep deals progressing.
- Chase signatures on open contracts and keep on top of customers who have gone quiet.
- Plan your daily call activity across new prospects, follow‑ups, and deals approaching close.
- Log all activity and keep your pipeline up to date in Salesforce so opportunities are accurately tracked at all times.
- Share customer feedback, common objections, and blockers with the team to help sharpen messaging and process.
- Work collaboratively with colleagues in Customer Success and Sales when customers need additional support or products.
- Hit weekly and monthly activity targets (calls, demos, and closed migrations).
What you'll bring to the role:
- 1-2 years of experience in an outbound sales, business development, telesales, or customer‑facing commercial role (preferred).
- Bachelor's degree or equivalent practical experience in a customer‑facing role (e.g., customer support, onboarding, training, account coordination, or similar).
- Experience using a CRM (Salesforce or similar) to log activity and manage a pipeline is an advantage.
- Experience in B2B sales or technology sales is a plus but not required.
- Motivated candidates with strong communication skills and less formal experience are welcome to apply.
- Confident, natural communicator who enjoys talking to people and can build rapport quickly on the phone.
- Able to explain the value of switching platforms in plain, persuasive language without relying on jargon.
- Comfortable handling objections and staying positive when customers push back or go quiet.
- Organised enough to manage your own pipeline and follow up consistently without things slipping through the cracks.
- Willingness to learn the MyGeotab platform and develop your demonstration skills over time.
If you got this far, we hope you're feeling excited about this role! Even if you don't feel you meet every single requirement, we still encourage you to apply. We believe that ensuring diversity is fundamental to our future growth and progress and is an integral part of our business. We believe that success happens where new ideas can flourish – in an environment that is rich in diversity and a place where people from various backgrounds can work together. Geotab encourages applications from all qualified individuals. We are committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices, please contact us at careers@geotab.com.
Customer Success Migration Specialist (12 Month Contract) employer: Geotab Inc.
Geotab is an exceptional employer that prioritises a people-first culture, fostering an environment where employees can thrive and grow. Located in Reading, England, we offer comprehensive training for the Customer Success Migration Specialist role, ensuring you have the tools to succeed while working alongside a diverse team committed to innovation and collaboration. With a focus on employee development and a supportive atmosphere, Geotab is the perfect place for those looking to make a meaningful impact in the technology sector.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Success Migration Specialist (12 Month Contract)
✨Tip Number 1
Get to know the MyGeotab platform inside out! Familiarise yourself with its features and benefits so you can confidently explain why customers should make the switch. The more you know, the easier it’ll be to build rapport and handle objections.
✨Tip Number 2
Practice your pitch! Role-play with a friend or family member to refine your communication skills. Make sure you can tailor your message to different customer needs — this will help you connect better and close those deals.
✨Tip Number 3
Stay organised! Use a planner or a digital tool to keep track of your calls, follow-ups, and customer interactions. This will help you manage your pipeline effectively and ensure nothing slips through the cracks.
✨Tip Number 4
Don’t hesitate to reach out to us through our website for any questions or support during your job search. We’re here to help you land that Customer Success Migration Specialist role and make your application stand out!
We think you need these skills to ace Customer Success Migration Specialist (12 Month Contract)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience and skills that match the Customer Success Migration Specialist role. We want to see how you can bring value to our team!
Show Off Your Communication Skills:Since this role is all about talking to customers, let your communication skills shine through in your application. Use clear and persuasive language to demonstrate your ability to build rapport and handle objections.
Be Yourself:We’re looking for genuine personalities who can connect with customers. Don’t be afraid to let your personality come through in your application – we want to know the real you!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker. We can’t wait to hear from you!
How to prepare for a job interview at Geotab Inc.
✨Know Your Product
Before the interview, take some time to familiarise yourself with the MyGeotab platform and its benefits. Understanding how it can help customers manage their fleets will allow you to speak confidently about the product and answer any questions that may arise.
✨Practice Your Pitch
Since this role involves a lot of customer interaction, practice your pitch for introducing MyGeotab to potential customers. Tailor your approach to highlight the specific benefits that would resonate with different types of clients, and be ready to handle objections with ease.
✨Showcase Your Communication Skills
During the interview, demonstrate your ability to build rapport quickly. Use clear, persuasive language and avoid jargon when discussing the platform. This will show that you can communicate effectively with customers, which is crucial for this role.
✨Be Organised and Proactive
Highlight your organisational skills by discussing how you would manage your pipeline and follow up with customers. Mention any experience you have with CRM systems like Salesforce, as this will show that you can keep track of your activities and ensure nothing slips through the cracks.
