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For Companies At a Glance
- Tasks: Provide Level 2 technical support and solve complex challenges for clients.
- Company: Join a supportive team in a growing IT company.
- Benefits: Competitive salary, career growth, and a flexible work environment.
- Why this job: Make a real difference in businesses while developing your skills.
- Qualifications: 2 years of IT support experience and familiarity with networking technologies.
- Other info: Enjoy a collaborative culture where your ideas are valued.
The predicted salary is between 30000 - 35000 £ per year.
About the Role
We are looking for a talented Level 2 Engineer to join our growing team. This is a role where you will do far more than just fix things. You will become a trusted point of contact for clients, solving complex challenges, shaping solutions, and making a real difference to the way businesses run every day.
What You’ll Be Doing
- Providing Level 2 technical support across servers, networks and cloud solutions
- Troubleshooting and resolving hardware, software and networking issues
- Carrying out system administration tasks such as user management, backups and patching
- Supporting IT solution rollouts including network configurations and software deployments
- Documenting fixes and processes to strengthen team knowledge
- Working closely with Level 1 support and helping them develop their skills
- Proactively monitoring client systems to spot issues early
- Taking part in an on-call rotation to support clients outside core hours when needed
What You Must Have
- At least 2 years of professional experience in IT support
- Familiarity with networking technologies such as TCP/IP, DNS, DHCP or VPN
- Exposure to Microsoft Azure and Microsoft 365
- A full UK driving licence
What Will Help You Stand Out
- Strong Windows server administration skills
- Knowledge of IT security best practices
- Sharp troubleshooting skills and a calm, logical approach
- Excellent communication and a genuine enjoyment of helping people
Why You’ll Love Working With Us
Here your ideas will be heard, your skills will be valued, and your career will have space to grow. You will be part of a supportive team that backs each other up, shares knowledge openly and genuinely enjoys solving problems together. We know life does not stop when the working day starts, so we offer flexibility to help you balance work with everything else that matters.
Equal Employment Opportunity Statement
We are an equal opportunities employer and welcome applications from all qualified candidates.
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Level 2 Engineer No remote work £30k to £35k Mansfield employer: Geostream Solutions Ltd
Contact Detail:
Geostream Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Level 2 Engineer No remote work £30k to £35k Mansfield
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local tech meetups, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects and achievements. This gives potential employers a taste of what you can do beyond just a CV.
✨Tip Number 3
Prepare for interviews by practising common technical questions and scenarios. We recommend doing mock interviews with friends or using online platforms to get comfortable with the process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team and makes it easier for us to connect with you.
We think you need these skills to ace Level 2 Engineer No remote work £30k to £35k Mansfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in IT support, especially with Level 2 tasks. We want to see how your skills align with what we’re looking for, so don’t be shy about showcasing your troubleshooting and technical support abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the Level 2 Engineer role and how you can contribute to our team. We love seeing genuine enthusiasm and a bit of personality, so let us know what makes you tick!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled complex challenges in the past. We’re all about finding solutions, so sharing specific instances where you’ve made a difference will definitely catch our eye!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Geostream Solutions Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around networking technologies like TCP/IP, DNS, and DHCP. Be ready to discuss your experience with Microsoft Azure and Microsoft 365, as these are key areas for the role.
✨Show Off Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled complex challenges in the past. Think about times when you resolved hardware or software issues and be ready to explain your thought process during those situations.
✨Communicate Clearly and Confidently
Since this role involves being a trusted point of contact for clients, practice explaining technical concepts in simple terms. Good communication is crucial, so consider doing mock interviews with friends to refine your delivery.
✨Demonstrate Team Spirit
Highlight your experience working collaboratively with others, especially in supporting Level 1 engineers. Share examples of how you've contributed to team knowledge and helped colleagues develop their skills.
