At a Glance
- Tasks: Lead a team to create amazing guest experiences and manage daily operations.
- Company: Join a vibrant pub group known for its friendly atmosphere and career growth.
- Benefits: Free meals, weekly pay, 28 days holiday, and generous discounts.
- Other info: Access to training, apprenticeships, and a clear career pathway.
- Why this job: Be part of a dynamic team and develop your hospitality career with us.
- Qualifications: Passion for customer service and team leadership skills.
The predicted salary is between 24750 - 30250 £ per year.
We are looking for an enthusiastic, guest obsessed, standards driven Duty Manager / Supervisor to join our team. You will be responsible for opening and closing, maintaining safety records, leading the team to deliver outstanding guest experiences, preparing and hosting special events. Working with the management team to deliver key performance indicators with opportunity to progress in the future.
What We Offer Our Supervisors:
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- Weekly pay
- 28 days holiday per year
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Supervisor:
As the successful Supervisor you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Compensation: To be discussed
Supervisor in Norwich employer: Georgian Townhouse No.9
At Georgian Townhouse No.9, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued and empowered to excel. As a Guest-Obsessed Pub Supervisor & Shift Leader, you will not only enjoy competitive benefits such as free meals and generous holiday entitlement but also have ample opportunities for career development in a dynamic environment that prioritises outstanding guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor in Norwich
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Georgian Townhouse No.9. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Georgian Townhouse No.9
Don't be shy about reaching out to Georgian Townhouse No.9 directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Supervisor in Norwich
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Georgian Townhouse No.9 and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Georgian Townhouse No.9
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
