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- Tasks: Guide students and parents on financial aid, oversee compliance, and lead a team.
- Company: Join a collaborative financial aid department at a vibrant Atlanta campus.
- Benefits: Enjoy flexible work hours, health benefits, tuition assistance, and professional development.
- Why this job: Make a real impact in students' lives while growing in a supportive environment.
- Qualifications: Bachelor's degree with two years of experience; Master's preferred for strong communicators.
- Other info: Be part of a knowledge-sharing organisation that values mentorship and growth.
The predicted salary is between 32400 - 54000 £ per year.
A Senior Financial Aid Counselor provides in-depth counseling to students and parents on financial aid, oversees the Satisfactory Academic Progress (SAP) program, and may lead a team of financial aid staff. This role involves evaluating financial aid applications, processing federal and state aid, and ensuring compliance with regulations.
What makes the Financial Aid Department a great place?
- Flexible work environment
- Generous benefits including health, dental, vision, tuition assistance, retirement, etc.
- Knowledge-sharing organization collaborating with various partners
- Professional development and mentorship opportunities
- Growing center within an academic setting
Responsibilities:
- Understand and apply federal, state, and institutional financial aid policies
- Review student eligibility and ensure timely completion of files
- Process federal and state funding programs
- Conduct verification reviews and professional judgment reviews
- Resolve data conflicts with external entities
- Research issues related to federal and state systems
- Ensure accuracy and compliance through audits
- Provide excellent customer service to students and parents
- Maintain application statuses within the student information system
- Verify student aid eligibility through federal and state systems
- Collaborate with campus partners for holistic service
- Perform other duties to ensure efficient operations
Qualifications:
- Bachelor's degree and two years of related experience or combination of education and experience
- Preferred: Master’s degree and strong interpersonal and communication skills
- Excellent communication skills and problem-solving experience
- Knowledge of federal and state regulations for financial aid
Student Financial Aid Counselor, Senior employer: Georgia State University
Contact Detail:
Georgia State University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Financial Aid Counselor, Senior
✨Tip Number 1
Familiarise yourself with federal and state financial aid regulations. Understanding these policies will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with current or former financial aid professionals. They can provide insights into the role and may even refer you to opportunities within their networks.
✨Tip Number 3
Prepare to discuss specific scenarios where you've provided excellent customer service or resolved complex issues. This is crucial for a role that involves direct interaction with students and parents.
✨Tip Number 4
Showcase your leadership skills if you have experience leading teams. Highlighting this in conversations can set you apart, especially since the role may involve overseeing other staff.
We think you need these skills to ace Student Financial Aid Counselor, Senior
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in financial aid, compliance, and customer service. Use keywords from the job description to demonstrate that you meet the qualifications.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of federal and state financial aid policies. Mention specific experiences where you've successfully resolved issues or provided excellent service to students and parents.
Highlight Relevant Skills: Emphasise your communication and problem-solving skills in your application. Provide examples of how you've used these skills in previous roles, especially in a financial aid context.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a role that requires compliance and accuracy.
How to prepare for a job interview at Georgia State University
✨Know Your Financial Aid Regulations
Make sure you have a solid understanding of federal and state financial aid policies. Brush up on the latest regulations and be prepared to discuss how they impact student eligibility and compliance during the interview.
✨Showcase Your Customer Service Skills
As a Senior Financial Aid Counselor, you'll need to provide excellent customer service. Prepare examples of how you've successfully assisted students or parents in the past, highlighting your communication and problem-solving skills.
✨Demonstrate Leadership Experience
If you're expected to lead a team, be ready to discuss your leadership style and any relevant experience. Share specific instances where you've guided a team or collaborated with others to achieve a common goal.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle real-life situations, such as resolving data conflicts or conducting verification reviews. Think through potential scenarios and how you would approach them, showcasing your analytical and decision-making skills.
