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For Companies At a Glance
- Tasks: Join our team as a Customer Service Administration Assistant, processing orders and providing top-notch customer service.
- Company: George Weston Foods is dedicated to excellence in animal health and agriculture, ensuring quality products for customers.
- Benefits: Enjoy discounts at over 500 retailers and health initiatives while working in a diverse and supportive environment.
- Why this job: This role offers a chance to grow your skills in a friendly workplace where your authentic self is valued.
- Qualifications: Experience in customer service, strong communication skills, and proficiency in Microsoft Office are essential.
- Other info: Full-time position based in Tamworth, perfect for those looking to kickstart their career.
The predicted salary is between 24000 - 36000 £ per year.
About us
AusPac is a business founded with the purpose of enabling excellence for our customers and internal stakeholders. We have a commitment to industry improvement, product quality and animal performance. With a strong focus on meeting customer expectations for quality and service, we have the logistics and administrative capabilities to ensure these expectations are met.
CCD Animal Health is a leading distributor of quality veterinary pharmaceuticals and has an extensive sales, customer service and distribution network covering all regions of Australia. We are a quality focused supplier to the animal agriculture sector. AusPac holds FAMI-QS accreditation, an all-encompassing management system for the feed industry and CCD Animal Health holds an APVMA license. We provide a level of assurance that the products we deliver are of the highest standard.
About The Role
AusPac's Tamworth office is looking for a new full-time member to join the Customer Service team. Reporting to the Customer Service Manager, the position of Customer Service Administration Assistant is an exciting opportunity requiring a highly organised and meticulous candidate.
The key responsibilities of the role include:
- processing customer orders
- arranging transport of outward orders
- stock monitoring
- providing excellent customer service
About You
Our ideal candidate will have outstanding attention to detail, high level skills in customer service, and be able to work as part of an efficient and effective team. They will maintain a high level of professional communication with all stakeholders and manage their workload effectively in the face of competing priorities.
The successful candidate must have the following:
- Experience in a customer service role
- Ability to work both in teams and autonomously
- Outstanding interpersonal, verbal and written communication skills
- Experience working with the Microsoft Office Suite and accounting software such as MYOB Advanced
- Ability to complete repetitive data entry work with a high level of accuracy
What’s on offer?
We are a business that promotes diversity, and a genuine focus on personal development to help build your capabilities and career. We also offer discounts at over 500 retailers through our reward and recognition platform as well as health and wellness initiatives. Best of all it is a great place to work, where you can bring your authentic self!
Customer Service Administration Assistant | Tamworth employer: George Weston Foods
Contact Detail:
George Weston Foods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administration Assistant | Tamworth
✨Tip Number 1
Familiarise yourself with the company, AusPac, and its commitment to quality and customer service. Understanding their values will help you align your responses during any interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight your experience in customer service roles by preparing specific examples of how you've successfully handled customer inquiries or resolved issues. This will showcase your ability to provide excellent service, which is crucial for this position.
✨Tip Number 3
Brush up on your Microsoft Office skills, especially Excel, as data entry and stock monitoring are key responsibilities. Being able to demonstrate proficiency in these tools can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss how you manage competing priorities and work effectively in a team. The role requires strong organisational skills, so having strategies ready to share will show that you're well-suited for the fast-paced environment.
We think you need these skills to ace Customer Service Administration Assistant | Tamworth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and administration. Emphasise skills such as attention to detail, communication, and proficiency with Microsoft Office and accounting software.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how your previous experience aligns with the responsibilities listed in the job description.
Highlight Relevant Skills: In your application, clearly outline your interpersonal skills and ability to work both independently and as part of a team. Provide examples of how you've successfully managed competing priorities in past roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at George Weston Foods
✨Showcase Your Customer Service Skills
Make sure to highlight your previous experience in customer service roles. Be prepared to discuss specific examples of how you've handled customer inquiries or resolved issues, as this will demonstrate your ability to meet the expectations of the role.
✨Demonstrate Attention to Detail
Since the role requires meticulous organisation, be ready to provide examples of how you've successfully managed tasks that required a high level of accuracy. This could include data entry or order processing experiences.
✨Familiarise Yourself with Relevant Software
Brush up on your skills with Microsoft Office Suite and any accounting software like MYOB Advanced. Being able to discuss your proficiency with these tools will show that you're prepared for the technical aspects of the job.
✨Prepare Questions About the Company
Research AusPac and George Weston Foods to understand their values and commitment to quality. Prepare thoughtful questions that reflect your interest in their mission and how you can contribute to their goals.
