Hotel General Manager

General Manager

The George Hotel, Dorchester-on-Thames, Oxfordshire

Salary: £42,000 - £45,000 depending on experience +
Generous Bonus Scheme | Full-Time

The Opportunity

As General Manager, you’ll take overall responsibility for
the successful operation of The George, leading the team, driving commercial
performance and ensuring every guest receives an exceptional experience.

This is a hands‑on leadership role for someone who
understands that great hospitality starts with great people. You’ll be visible,
energetic and passionate about creating an environment where your team can
thrive and guests feel genuinely welcomed.

You’ll have responsibility for the hotel’s day‑to‑day
operation across accommodation, food and beverage, guest experience,
people development, financial performance and compliance, working closely with
the wider Coaching Inn Group team.

What we’re looking for

We’re looking for an experienced hotel or hospitality leader
who can combine commercial acumen with genuine warmth and personality.

You will:

• Lead,
  inspire and develop a passionate hotel team, creating a positive and
  supportive working culture.
• Take
  ownership of the hotel’s financial and commercial performance, identifying
  opportunities to grow revenue and profitability.
• Deliver
  consistently high standards across accommodation, food, beverage and guest
  service.
• Ensure
  every guest experiences the Group’s “Hospitality from the Heart” ethos.
• Build
  strong relationships with guests, suppliers, local businesses and the
  surrounding community.
• Develop
  and coach your team, supporting their career progression and personal
  development.
• Maintain
  excellent operational, health & safety and compliance standards.
• Work
  collaboratively with the wider Coaching Inn Group to share best practice
  and maximise opportunities.
• Bring
  energy, creativity and fresh ideas while respecting the unique heritage
  and character of The George.

About you

You’ll be an accomplished hospitality professional with proven
experience in a senior management or General Manager role, ideally within a
hotel, coaching inn or premium hospitality environment.

A natural leader – someone who inspires people and leads from the
front.

Commercially minded – confident managing budgets, KPIs, revenue and
profitability.

Guest focused – passionate about delivering memorable experiences
and exceptional service.

People orientated – committed to developing your team and creating
a culture where people genuinely enjoy coming to work.

Hands‑on and energetic – comfortable being visible across the hotel
and getting involved wherever needed.

Authentic – someone who understands that great hospitality is about
genuine connections, not simply processes.

Most importantly, you’ll have the personality, ambition and passion to
make The George an outstanding place to stay, dine, work and visit.

Why The Coaching Inn Group?

Founded in 1996 by Kevin Charity, the Coaching Inn
Group began as a family‑run business with an ambition to breathe new life
into Britain’s historic inns and hotels.

Today, the Group operates 43 unique properties across
the UK, each celebrating its own heritage while providing the modern comforts
today’s guests expect.

At the heart of everything we do is our ethos: “Hospitality
from the Heart.” Our teams are treated as family, our communities as
partners and our guests as old friends.

Our achievements include being recognised as UK’s Best
Accommodation Operator at the 2025 Publican Awards, alongside Which?
recognition and our position among the UK’s Top Employers.

Our benefits

We believe that looking after our people is just as
important as looking after our guests. As part of the Coaching Inn Group,
you’ll enjoy:

• Work-life
  balance – a genuine commitment to flexibility and working
  together as a team.
• Tronc
  scheme – 100% of gratuities distributed to our teams every week
  through TipJar.
• Bonus
  opportunities – generous monthly, quarterly and annual bonus
  schemes.
• 33 days’ holiday.
• Private
  healthcare and life insurance.
• Annual
  health and wellbeing grant.
• Up
  to 50% discount on food across our hotels.
• 50% discount on accommodation.
• Annual
  £1 stay offer.
• Award-winning
  career development programmes.
• Employee
  Assistance Programme and wellbeing support.

A storied hotel where history meets distinctive hospitality

The George Hotel is a truly special place. Dating back
to 1495, this beautiful historic coaching inn sits opposite the
magnificent Dorchester Abbey in the picturesque Oxfordshire village of
Dorchester-on-Thames.

With its gabled timber façade, oak beams, roaring fires and
characterful galleried courtyard, The George beautifully combines centuries of
history with elegant accommodation, seasonal modern British dining and warm,
heartfelt hospitality.

Now, we’re looking for an exceptional General Manager to
lead this unique hotel and take its next chapter to even greater heights.

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