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- Tasks: Lead a team to create memorable guest experiences in a vibrant hotel environment.
- Company: Join the Coaching Inn Group, a top-rated operator of historic inns and premium hotels across the UK.
- Benefits: Enjoy up to 50% off food and accommodation, plus a Tronc scheme for weekly gratuities.
- Other info: Receive award-winning training and career development opportunities in a supportive environment.
- Why this job: Be part of a passionate team dedicated to exceptional service and work/life balance.
- Qualifications: Looking for fun, passionate individuals with team leadership experience and a knack for guest delight.
The predicted salary is between 24000 - 36000 £ per year.
Why work for the Coaching Inn Group ?
- Work/Balance? A genuine belief in work/life balance and an understanding of working together to promote flexibility
- Tips? A Tronc scheme with 100% of gratuities distributed to our teams every week via TipJar.
- Development? Award winning career development programmes
- Reward? We have fantastic Hero of the month and Hero of the year schemes
- Discounts? Up to 50% discount off food across all of our hotels and 50% off accommodation
- Something different? Annual stay for £1 offer
- Personal support? Employee assistance programme and wellbeing support
At the Coaching Inn Group, we have one mission – to deliver Hospitality from the Heart.
To help us with this, we are looking for fantastic and talented people that have a passion for delighting our guests and providing truly memorable moments
The Coaching Inn Group is the premier operator of historic Coaching Inns and premium destination hotels in beautiful market towns and beauty spots across the UK, and we have been highlighted as one of the Top 25 Companies to Work For.
We are looking for a talented Duty Manager to join our team.
Who are we looking for?
- Fun and passionate people
- Can work well within a team, but also with their own initiative
- Can inspire and develop a team
- Experience with shift management and with team leadership
- An interest in delighting guests with memorable moments
Our hotels are located in picturesque market towns and operate with a bustling food and beverage offering, coupled with a busy bedroom trade. We are the marquee venue in each of the towns we are in, and provide a vibrant and exciting environment that also celebrates the history of our magnificent buildings.
Our people are what brings these experiences to life. Every person that works within the Coaching Inn Group are passionate about what they do, delivering exceptional service, superior knowledge and a drive to delight every single guest.
We offer award winning training and career development. We just ask that you bring a ‘can-do’ attitude, a desire to exceed expectations, a bubbly and outgoing personality, and we will help you to unlock your potential and reach new heights in your career.
Duty Manager employer: George Hotel
Contact Detail:
George Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Show your passion for hospitality during the interview. Share specific examples of how you've delighted guests in previous roles, as this aligns perfectly with our mission of delivering 'Hospitality from the Heart'.
✨Tip Number 2
Demonstrate your leadership skills by discussing how you've successfully managed a team in a busy environment. Highlight any experiences where you inspired your team to exceed expectations.
✨Tip Number 3
Familiarise yourself with our Tronc scheme and employee benefits. Being knowledgeable about these aspects shows that you're genuinely interested in being part of our team and value what we offer.
✨Tip Number 4
Emphasise your understanding of work/life balance and flexibility. Discuss how you can contribute to creating a positive work environment that supports both team members and guests alike.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with the Coaching Inn Group's mission of delivering 'Hospitality from the Heart'. Reflect this understanding in your application to show that you align with their values.
Highlight Relevant Experience: Emphasise any previous experience in shift management, team leadership, or customer service. Use specific examples to demonstrate how you've inspired and developed a team in the past.
Showcase Your Personality: The Coaching Inn Group is looking for fun and passionate individuals. Let your bubbly and outgoing personality shine through in your cover letter and CV. Share anecdotes that illustrate your enthusiasm for hospitality.
Tailor Your Application: Customise your CV and cover letter to reflect the specific requirements of the Duty Manager role. Mention your interest in creating memorable moments for guests and how you can contribute to the vibrant environment of their hotels.
How to prepare for a job interview at George Hotel
✨Show Your Passion for Hospitality
Make sure to express your genuine enthusiasm for the hospitality industry. Share specific examples of how you've delighted guests in previous roles, as this aligns perfectly with the Coaching Inn Group's mission of delivering 'Hospitality from the Heart'.
✨Demonstrate Team Leadership Skills
Prepare to discuss your experience in shift management and team leadership. Highlight instances where you've inspired or developed a team, as this is crucial for the Duty Manager role. Be ready to share how you handle challenges and motivate others.
✨Emphasise Work/Life Balance
Since the company values work/life balance, be prepared to talk about how you maintain this balance in your own life. Discuss any strategies you use to promote flexibility within a team, showing that you understand the importance of this aspect in a busy hospitality environment.
✨Prepare Questions About Company Culture
Research the Coaching Inn Group's culture and values, and come prepared with thoughtful questions. This shows your interest in becoming part of their team and helps you assess if the company is the right fit for you. Ask about their training programmes and employee support initiatives.