At a Glance
- Tasks: Lead a team to deliver exceptional guest experiences in a vibrant hotel environment.
- Company: Join the Coaching Inn Group, a top-rated employer in historic market towns.
- Benefits: Enjoy flexible work-life balance, competitive pay, and up to 50% discounts on food and accommodation.
- Other info: Award-winning training programmes and opportunities for career growth await you.
- Why this job: Be part of a passionate team that creates memorable moments for guests every day.
- Qualifications: Experience in shift management and a knack for inspiring others.
The predicted salary is between 25000 - 30000 € per year.
Why work for the Coaching Inn Group?
- Work/Balance: A genuine belief in work/life balance and an understanding of working together to promote flexibility.
- Tips: A Tronc scheme with 100% of gratuities distributed to our teams every week via TipJar.
- Development: Award winning career development programmes.
- Reward: We have fantastic Hero of the month and Hero of the year schemes.
- Discounts: Up to 50% discount off food across all of our hotels and 50% off accommodation.
- Something different: Annual stay for £1 offer.
- Personal support: Employee assistance programme and wellbeing support.
At the Coaching Inn Group, we have one mission – to deliver Hospitality from the Heart. To help us with this, we are looking for fantastic and talented people that have a passion for delighting our guests and providing truly memorable moments.
The Coaching Inn Group is the premier operator of historic Coaching Inns and premium destination hotels in beautiful market towns and beauty spots across the UK, and we have been highlighted as one of the Top 25 Companies to Work For.
We are looking for a talented Duty Manager to join our team.
Who are we looking for?
- Fun and passionate people.
- Can work well within a team, but also with their own initiative.
- Can inspire and develop a team.
- Experience with shift management and with team leadership.
- An interest in delighting guests with memorable moments.
Our hotels are located in picturesque market towns and operate with a bustling food and beverage offering, coupled with a busy bedroom trade. We are the marquee venue in each of the towns we are in, and provide a vibrant and exciting environment that also celebrates the history of our magnificent buildings.
Our people are what brings these experiences to life. Every person that works within the Coaching Inn Group are passionate about what they do, delivering exceptional service, superior knowledge and a drive to delight every single guest.
We offer award winning training and career development. We just ask that you bring a ‘can-do’ attitude, a desire to exceed expectations, a bubbly and outgoing personality, and we will help you to unlock your potential and reach new heights in your career.
Duty Manager employer: George Hotel, Dorchester
At the Coaching Inn Group, we pride ourselves on being an exceptional employer that champions work/life balance and offers a vibrant work culture in picturesque market towns. With award-winning career development programmes, generous discounts, and a supportive employee assistance programme, we empower our team members to thrive both personally and professionally while delivering unforgettable hospitality experiences. Join us and be part of a passionate team dedicated to creating memorable moments for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at the Coaching Inn Group. You never know who might give you a heads-up about an opportunity or even put in a good word for you.
✨Tip Number 2
Show your passion during interviews! When you get that chance to chat with the team, let your enthusiasm for hospitality shine through. Share stories of how you've delighted guests in the past – it’ll make you stand out!
✨Tip Number 3
Be proactive! If you see a role that excites you, don’t just wait for the perfect moment. Apply through our website and follow up with a friendly email to express your interest. It shows initiative and keeps you on their radar.
✨Tip Number 4
Prepare for situational questions! Think about how you would handle various scenarios in a busy hotel environment. The Coaching Inn Group values problem-solving skills, so be ready to showcase your ability to think on your feet.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for hospitality shine through! We want to see that you genuinely care about delighting guests and creating memorable moments.
Tailor Your CV:Make sure your CV is tailored to the Duty Manager role. Highlight any relevant experience in shift management and team leadership, and don’t forget to mention your ability to inspire others!
Be Yourself:We love a bubbly personality! Don’t be afraid to let your unique character come through in your application. We’re looking for fun and passionate people who can bring their own flair to our team.
Apply Through Our Website:For the best chance of joining our fantastic team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get to know you better!
How to prepare for a job interview at George Hotel, Dorchester
✨Know the Company Culture
Before your interview, take some time to research the Coaching Inn Group's values and mission. Understanding their commitment to work/life balance and hospitality will help you align your answers with what they’re looking for.
✨Showcase Your Team Spirit
As a Duty Manager, teamwork is key. Be ready to share examples of how you've successfully worked within a team and inspired others. Highlight any experiences where you’ve led a team or managed shifts effectively.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle guest complaints. Think of specific situations from your past roles where you turned a challenging situation into a positive experience for guests.
✨Emphasise Your Passion for Hospitality
The Coaching Inn Group values individuals who are passionate about delighting guests. Be prepared to discuss what hospitality means to you and how you can contribute to creating memorable moments for guests.
