At a Glance
- Tasks: Join our team as a Ward Administrator, managing patient records and supporting healthcare professionals.
- Company: George Eliot Hospital is dedicated to providing excellent patient care with a compassionate team.
- Benefits: Enjoy 27 days annual leave, flexible working, on-site nursery, and a subsidised restaurant.
- Other info: Apply quickly as this role may close early due to high demand!
- Why this job: Make a real difference in patient care while working in a friendly and supportive environment.
- Qualifications: Experience in administration, strong communication skills, and a good standard of education required.
The predicted salary is between 24000 - 36000 £ per year.
**This post may close early due to high numbers of applications, so you are advised to apply promptly. **
All correspondence for this vacancy will be sent by email; please check your account regularly including your Junk and SPAM areas.
A great and friendly place to work, so bring your passion, commitment and expertise and enjoy the opportunities to make a difference every day.
We welcome applications from the Armed Forces Community - get in touch to find out more
We are looking for 2 x Ward Administrators to come join our team.
The working pattern will be: Saturday & Sunday: 8am - 4pm
Main duties of the job
- To ensure that all patient notes are kept up to date and filing is filed in the notes in line with the George Eliot Hospital Medical Records Policy.
- To provide an efficient and professional clerical service to the Nursing, Medical and Surgical Team.
- To communicate with internal and external professional bodies, e.g. other NHS Trust\'s, Coroner, Police, District Nurses and other Allied Healthcare Professionals.
- To communicate over the telephone and personally with patients, patients\' representatives and relatives relaying accurate and applicable information as required
About us
Here at George Eliot our vision to \'excel at patient care\' taking centre stage. An ever evolving clinically- led acute service provider we are on a journey to continually provide high quality, safe and responsive health services delivered by inspiring and compassionate staff who share our corporate values:
Excellence and safety in everything we do
Challenge but support
Expect respect and dignity
Local health that inspires confidence
Benefits: On-site nursery, 27 days minimum annual leave plus bank holidays, cycle to work scheme, flexible working, extensive in-house course learning directory, buying and selling of annual leave, subsidised restaurant, tranquillity garden and generous subsidised on-site parking.
If you are applying for a Domestic Assistant or Health Care Assistant role you may be eligible for the refer a friend scheme - find out more here: https://www.geh.nhs.uk/about-us/people-and-workforce/vacancies/refer-friend-scheme
Job responsibilities
- To make appointments for patients when they are discharged if required.
- To ensure that transport is booked for patients to be taken home when discharged if required.
- Take lead responsibility for ward requisitions and maintaining the ward stationery.
- Photocopy information for the Nursing Team and as and when required.
- To be responsible for the general tidiness of the workplace
- Take lead responsibility to inform General Practitioners of all discharges/deaths by telephone within 24 hours.
- To contact IT Training Department to book training courses for members of staff as instructed by ward Senior Sister/Senior Charge Nurse.
- Prepare and fax correspondence as and when required.
- Welcome patients and members of the public entering the ward area and ensure any queries that arise are dealt with either by the Ward Clerk or relevant Nursing personnel.
- To answer ward telephone and ensure that information is correctly handled and disseminated appropriately.
- Ensure the Patient Administration System (Lorenzo) is kept up-to-date and reflects patients currently on the ward and also matches the whiteboard, including consultant/specialty transfers
- Ensure all of the relevant documentation (front sheet and patient labels) is printed from Lorenzo and copies available in the notes for every patient.
- In line with the Trusts Medical Records Policy, ensure that all filing is kept up to date and filed correctly in the patient hospital notes, and that history and mount sheets are also up to date to facilitate Medical Staff ward rounds to be completed with the minimum of interruptions/delays.
- Take lead responsibility for ensuring that patients hospital case notes are up to date and sent back to the Medical Records Department for filing.
- Take lead responsibility after appropriate training, to divide oversized patient hospital notes into manageable volumes.
- Ensure case notes are tracked in accordance with the Trust Case Note Tracking Policy.
- Ensure that all relevant documentation is taken to the Bereavement Centre for deceased patients to enable Death Certificates and the first part of Cremation forms to be completed by doctors as soon as possible to ensure that relatives can be dealt with in a sensitive manner and facilitate funeral arrangements to be made without unnecessary delay.
- Ensure that if a patient is discharged to another hospital during working hours, that the KMR1 Front Sheet is completed before discharge to enable the Clinical Coding Team to assign appropriate ICD10 (diagnostic) and OPCS4 (Procedure) codes for World Health Organisation and Finance purposes.
- Ensure that all KMR1 Front Sheets are completed in a timely manner by the Medical Team for all discharged patients.
- Prepare for admission of patients and ensure that patient notes, where possible, are on the ward before the patients arrive.
- Take lead responsibility to ensure that medical and other insurance notes are issued as requested by the Senior Sister/Senior Charge Nurse
- Ensure that post for patients is distributed in an efficient and timely manner.
- To open and distribute mail for the multi-disciplinary team in an efficient and timely manner.
For a full comprehensive list of main responsibilities and duties, please kindly refer to job description and personal specification attached.
Person Specification
Experience and Knowledge
- Dealing with members of the general public
- Administration experience within an NHS environment
- Evidence of ability to prioritise workload including working under pressure in order to meet deadlines.
- Experience of leading a team
- Knowledge of PAS systems
Qualification and Professional Training
- Good standard of Education
Skills and Abilities
- Good organisational skills
- Ability to multi-task
- Excellent communication skills and interpersonal skills.
- Able to respond professionally
Personal Qualities
- Calm, Pleasant manner
- Ability to work within a demanding environment
- Approachable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
#J-18808-LjbffrWard Administrator in Nuneaton employer: George Eliot Hospital
George Eliot Hospital is an exceptional employer, offering a supportive and friendly work environment where your passion and commitment can truly make a difference in patient care. With generous benefits such as 27 days of annual leave, flexible working options, and opportunities for professional development, you will thrive in a culture that values excellence, respect, and teamwork. Located in a tranquil setting, the hospital provides unique advantages like an on-site nursery and subsidised parking, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Ward Administrator in Nuneaton
✨Dive into Professional Networks
Check out local professional associations in health sciences. They often host networking events where you can meet people already working in the field and may even hear about part-time opportunities before they’re advertised!
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If you’re still studying or recently graduated, don’t forget to make the most of your university’s career services. They frequently post part-time openings and may even know of some tailored for health sciences students.
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We think you need these skills to ace Ward Administrator in Nuneaton
Some tips for your application 🫡
Tailor Your CV to the Health Sciences Field:When you're applying for a part-time role in health sciences administration at George Eliot Hospital, make sure your CV highlights relevant experience in the healthcare sector. Include any internships or volunteer work in health settings, and showcase skills like organisation, communication, and familiarity with healthcare regulations. This will help us see how you fit into the team right from the get-go!
Highlight Your Administrative Skills:In the health sciences arena, administrative skills are crucial. Make sure to showcase experiences where you managed schedules, maintained records, or supported healthcare professionals in their tasks. Be specific about the tools and tools or software you’ve used, as this can set you apart from other candidates.
Emphasise Your Learning Mindset:For a part-time role like this, we’re looking for someone eager to learn and grow. Your cover letter is the perfect place to express your motivation for getting into health sciences administration. Share your career goals and what excites you about this field—passion often makes a lasting impression!
Apply Through Our Website!:Don't forget to complete your application through our website. It’s the easiest way for us to track your application and ensures you get all the relevant updates. Plus, we’ve streamlined the process to make it as smooth as possible—you've got this!
How to prepare for a job interview at George Eliot Hospital
✨Show Off Your Organisation Skills
In health sciences administration, being organised is key! Be ready to discuss how you manage multiple tasks and prioritise your work. Maybe share a story from your past where you successfully managed a heavy workload or improved a process – it’ll show how you can handle the part-time role effectively at George Eliot Hospital.
✨Brush Up on Relevant Software
You’ll likely be using specific health administration software, so get familiar with tools like Electronic Health Records (EHR) systems or practice management software. If you’ve had experience with any of these, be sure to highlight that during your interview, it’ll set you apart from other candidates.
✨Display Your Flexibility and Availability
Since this is a part-time role, be prepared to discuss your availability and how you plan to manage your time effectively. It’s crucial for employers to see that you're flexible and can fit into their schedule – be proactive in demonstrating your readiness to adapt to their needs at George Eliot Hospital.
✨Highlight Your Passion for Healthcare
Express your genuine interest in health sciences and how you want to contribute to the wellbeing of the community. Sharing a personal story or motivation that led you to apply for this specific role at George Eliot Hospital can really resonate with interviewers and show your commitment to the field.
