At a Glance
- Tasks: Manage patient bookings and ensure smooth administrative processes in the Ophthalmology Department.
- Company: Join a friendly team at George Eliot, dedicated to excellent patient care.
- Benefits: Enjoy 27 days leave, flexible working, on-site nursery, and subsidised parking.
- Other info: Dynamic role with opportunities for personal growth and learning.
- Why this job: Make a real difference in patient care while developing your skills in a supportive environment.
- Qualifications: General office experience and good communication skills are essential.
The predicted salary is between 24465 - 24465 £ per year.
Ophthalmology Administration / Booking Clerk
Ophthalmology Administration / Booking Clerk
37.5 hours per week
Permanent
Salary: £24,465 per annum
Closing Date: 30th October 2025
Interview Date: 12th November 2025
This post may close early due to high numbers of applications, so you are advised to apply promptly.
All correspondence for this vacancy will be sent by email; please check your account regularly including your Junk and SPAM areas.
A great and friendly place to work, so bring your passion, commitment and expertise and enjoy the opportunities to make a difference every day.
Main duties of the job
- A vacancy exists within the Ophthalmology Department for an Administration Clerk. The successful candidates must have a pleasant and friendly approach to the role and be able to work under pressure and to deadlines.
- They will be part of a team that ensures all administrative and clerical issues relating to the patient\'s pathway of care from referral to treatment or discharge are covered.
- Applicants must be able to demonstrate good communication skills.
About us
Here at George Eliot our vision to \'excel at patient care\' takes centre stage. An ever evolving clinically-led acute service provider we are on a journey to continually provide high quality, safe and responsive services delivered by inspiring, friendly and compassionate employees who share our corporate values which underpin everything we do. Our values are not just words on a piece of paper, they bond us together, reflect our ambition and shape who we are:
Effective Open Communication
Excellence and safety in everything we do
Challenge but support
Expect respect and dignity
Local health that inspires confidence
Benefits: On-site nursery, 27 days minimum annual leave plus bank holidays, cycle to work scheme, flexible working, extensive in-house course learning directory, buying and selling of annual leave, subsidised restaurant, tranquillity garden and generous subsidised on-site parking.
Job responsibilities
- To prepare patient notes for on the day clinics ensuring the correct referral and all necessary documents are available for the clinical team prior to the patient attending for their appointment. All results that require a clinical decision are to be made available.
- To outcome all clinics ensuring all patients have the correct appointment, discharge, waiting list etc. in accordance with the agreed procedure and ensuring the RTT pathway is adhered to at all times. Immediately escalating any concerns within the patients pathway
- To cancel, re-appoint and reschedule patients appointments at patient or Consultant request within the appropriate timeframe.
- Absorb information from many different points of contact including patients, nursing and clinical staff, Opticians, outside locations, GP surgeries and other hospitals by written, verbal and email communication. Act on the information and distribute accurately.
For a full comprehensive list of main responsibilities and duties, please kindly refer to job description and personal specification attached.
Person Specification
Experience and Knowledge
- General office experience
- Ability to work under pressure to meet required deadlines
- Ability to deal with more than one situation at a time
Qualification and Professional Training
- Good Keyboard Skills
- Experience of Microsoft including Excel and Outlook
Skills and Abilities
- Ability to communicate verbally in a clear and effective way both face to face and on the telephone.
- Ability to deal tactfully and efficiently with a wide range of people eg. Patients, visitors, medical staff in a helpful manner
- Ability to prioritise workload and use own initiative
- Understanding of the importance of confidentiality
Personal Qualities
- Enthusiastic and motivated
- Ability to have positive working relationships
- Good health record
- Display a flexible approach to work and the ability to cope with changes in environment and new technology
- Self-confident
- Professional manner
- Willing and able to work as part of a team
Trust Values
- Excellence and safety in everything we do
- Challenge but support
- Expect respect and dignity
- Local health that inspires confidence
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Ophthalmology Administration / Booking Clerk in Nuneaton employer: George Eliot Hospital
At George Eliot, we pride ourselves on being a supportive and friendly workplace where your passion for patient care can truly shine. With a commitment to employee growth through extensive in-house training and a range of benefits including flexible working hours, generous annual leave, and an on-site nursery, we create an environment that inspires confidence and fosters professional development. Join us in making a meaningful impact in the community while enjoying a fulfilling career in healthcare.
StudySmarter Expert Advice🤫
We think this is how you could land Ophthalmology Administration / Booking Clerk in Nuneaton
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like George Eliot Hospital.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at George Eliot Hospital.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like George Eliot Hospital, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Ophthalmology Administration / Booking Clerk in Nuneaton
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at George Eliot Hospital.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at George Eliot Hospital.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to George Eliot Hospital. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at George Eliot Hospital. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at George Eliot Hospital
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research George Eliot Hospital’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
