At a Glance
- Tasks: Prepare and scan health records to ensure timely patient care.
- Company: Join a friendly team at George Eliot, dedicated to excellent patient care.
- Benefits: Enjoy 27 days annual leave, flexible working, and on-site nursery.
- Other info: Dynamic work environment with opportunities for growth and training.
- Why this job: Make a real difference in patient care while developing your skills.
- Qualifications: GCSEs in English and Maths; admin experience preferred.
The predicted salary is between 20000 - 30000 £ per year.
This post may close early due to high numbers of applications, so you are advised to apply promptly. All correspondence for this vacancy will be sent by email; please check your account regularly including your Junk and SPAM areas.
A great and friendly place to work, so bring your passion, commitment and expertise and enjoy the opportunities to make a difference every day. We welcome applications from the Armed Forces Community - get in touch to find out more.
To provide a timely and accurate Health Records Service to all wards, Outpatient Department and other departments throughout the Trust. To assist with the scanning of patient case notes and Emergency Department documents in the Health Records Scanning Bureau.
Main duties of the job- To prepare and scan records.
- Prepare health records and documentation for outpatient clinics or inpatient stays.
- To ascertain whereabouts of health records to ensure clinics are complete.
- To provide and receive routine information verbally, in writing and electronically to inform work colleagues, patients, public and external contacts authorized to receive this information.
- To plan and organize own time to ensure workload is prioritised and deadlines are met to ensure health records are in outpatients on time providing best possible patient care whilst continuing to fulfil other tasks and daily procedures of the department.
- To be able to lift heavy boxes, push trolleys exerting moderate physical effort on a daily basis in the preparation of clinics and any other duties within the department.
- To maintain health records files taking the necessary action to replace and destroy in accordance with agreed procedures to ensure that the information within is easily accessible for medical staff.
Here at George Eliot our vision to 'excel at patient care' takes centre stage. An ever evolving clinically-led acute service provider we are on a journey to continually provide high quality, safe and responsive services delivered by inspiring, friendly and compassionate staff who share our corporate values which underpin everything we do. Our values are not just words on a piece of paper, they bond us together, reflect our ambition and shape who we are: Effective Open Communication, excellence and safety in everything we do, Challenge but support, Expect respect and dignity, Local health that inspires confidence.
Benefits:- On-site nursery
- 27 days minimum annual leave plus bank holidays
- Cycle to work scheme
- Flexible working
- In house training and development
- Buying and selling of annual leave
- Subsidised restaurant
- Tranquillity garden
- Generous subsidised on-site parking
- Prepare files for scanning to ensure that files are organised to the Trust's agreed format.
- To scan prepared records.
- Validate records to ensure documents scanned are accurate and legible and can be retrieved.
- Receive telephone calls and emails enquiring about the retrieval of scanned records including scan on demand.
- To pull health records for outpatient clinics in accordance with agreed procedures using speed and accuracy to meet set deadlines.
- On receipt of internal and external communications to locate, retrieve and forward records within stipulated time scales.
- To assist in extensive searches of internal locations, and library searches for misfiles following set procedures to locate missing notes.
- To raise new sets of notes in accordance with agreed procedures.
- To assist colleagues using previous knowledge and experience with any queries relating to health records duties.
- To use iRecords system daily to locate and track notes, print labels, view clinics to ensure all records are up to date and readily available.
- To weed out patients notes ensuring Trust Guidelines are observed.
- To action all telephone calls escalating to others as appropriate.
- To ensure incoming and outgoing mail is correctly actioned and delivered to correct recipient if necessary.
- To assist in supervision and instruction of new members of staff to follow agreed working procedures as requested by the team leader.
- To undertake and complete audit documentation as required.
- To attend and contribute to departmental meetings offering ideas to improve and maintain the service as required.
- Demonstrable Administration & Clerical experience.
- Demonstrable experience working with PCs and Microsoft applications.
- Understanding of the need for patient confidentiality.
- Previous health records library experience.
- GCSE grade C minimum or equivalent in English and Maths.
- Health and safety awareness when carrying/moving/lifting case notes, load and unload boxes of case notes.
- Accuracy and attention to detail.
- Excellent communication skills across a variety of staff groups.
- Ability to work well in a busy high pressured environment.
- Work as part of a team and have a flexible approach.
- Good organisational skills/prioritise workload.
- Self-motivated and able to work on own initiative.
- Enthusiastic and responsive to new demands.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Health Records / Scanning Bureau Clerk employer: George Eliot Hospital
At George Eliot, we pride ourselves on being a great and friendly place to work, where your passion and commitment can truly make a difference in patient care. With benefits such as an on-site nursery, generous annual leave, flexible working options, and extensive training opportunities, we foster a supportive work culture that encourages personal and professional growth. Join us in our mission to provide high-quality, safe, and responsive services while enjoying the unique advantages of working in a compassionate and inspiring environment.
StudySmarter Expert Advice🤫
We think this is how you could land Health Records / Scanning Bureau Clerk
✨Tip Number 1
Get your application in ASAP! This role might close early due to high demand, so don’t wait around. Head over to our website and apply now to secure your chance.
✨Tip Number 2
Stay on top of your emails! All correspondence will be sent via email, so make sure to check your inbox, including the Junk and SPAM folders. You don’t want to miss any important updates!
✨Tip Number 3
Show your passion for patient care during interviews! Talk about how your commitment and expertise can make a difference in the health records service. We love candidates who are enthusiastic about helping others.
✨Tip Number 4
Be ready to demonstrate your organisational skills! The role requires prioritising workloads and meeting deadlines, so think of examples from your past experiences that showcase your ability to manage tasks effectively.
We think you need these skills to ace Health Records / Scanning Bureau Clerk
Some tips for your application 🫡
Get Your Documents in Order:Before you start your application, make sure you have all your documents ready. This includes your CV and any relevant certificates. Having everything organised will save you time and help you focus on crafting a great application.
Tailor Your Application:Take a moment to read through the job description and highlight how your skills and experience match what they're looking for. Personalising your application shows us that you're genuinely interested in the role and understand what it entails.
Check Your Email Regularly:Since all correspondence will be sent via email, keep an eye on your inbox, including your Junk and SPAM folders. You don’t want to miss any important updates or requests from us!
Apply Early!:This post may close early due to high numbers of applications, so don’t wait around! Head over to our website and submit your application as soon as you can to increase your chances of being considered.
How to prepare for a job interview at George Eliot Hospital
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Health Records / Scanning Bureau Clerk. Familiarise yourself with the processes of preparing and scanning health records, as well as the importance of accuracy and confidentiality in handling patient information.
✨Show Your Organisational Skills
During the interview, be ready to discuss how you prioritise your workload and manage deadlines. Share specific examples from your past experiences where you successfully organised tasks to ensure timely completion, especially in high-pressure environments.
✨Communicate Clearly
Effective communication is crucial in this role. Practice articulating your thoughts clearly and concisely. Be prepared to demonstrate how you would handle routine information exchanges with colleagues and patients, both verbally and electronically.
✨Demonstrate Team Spirit
This position requires working closely with others, so highlight your ability to collaborate and support team members. Share instances where you've contributed to a team effort or helped a colleague solve a problem, showcasing your enthusiasm for being part of a friendly workplace.
