Outpatients Administration Clerk

Outpatients Administration Clerk

Nuneaton Part-Time 24169 - 24169 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our team to provide essential admin support in the Patient Call Centre.
  • Company: Be part of George Eliot Hospital NHS Trust, dedicated to excellent patient care.
  • Benefits: Enjoy flexible hours, 27+ days leave, on-site nursery, and a subsidised restaurant.
  • Why this job: Make a real impact on patient care while working in a supportive environment.
  • Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn.
  • Other info: Part-time role with 22.5 hours per week; apply early as positions may close quickly.

The predicted salary is between 24169 - 24169 £ per year.

We have an exciting opportunity to join our Outpatients Administration team on a part-time permanent basis.

Position: Outpatient Administration Clerk - Call Centre

Hours: 22.5 hours per week

Type: Permanent

Salary: £24,169 per annum

Closing Date: 1st June 2025

Interview Date: 18th June 2025

Note: This post may close early due to high application volume. Please apply promptly. All correspondence will be sent by email; please check your spam/junk folders regularly.

We welcome applications from the Armed Forces Community.

Role Overview:

  • Provide a specialised, comprehensive, and confidential administration service in the Patient Call Centre.
  • Work across outpatient administration areas, supporting high-quality patient care and service delivery.
  • Support the department in line with departmental, trust, and national standards, policies, and procedures.

Our Trust's Vision and Values:

  • Vision: To ‘excel At Patient Care’
  • Values: Effective communication, excellence and safety, challenge and support, respect and dignity, local health confidence

Benefits include on-site nursery, minimum 27 days annual leave plus bank holidays, cycle to work scheme, flexible working, extensive training, subsidised restaurant, tranquil garden, and parking.

For further details or informal visits, contact:

  • Name: Alice Dodd
  • Title: Patient Administration Manager
  • Email: alice.dodd@geh.nhs.uk
  • Phone: 02476153882

Additional Information:

  • Seniority level: Entry level
  • Employment type: Part-time
  • Job function: Administrative
  • Industry: Hospitals and Health Care

Outpatients Administration Clerk employer: George Eliot Hospital NHS Trust

George Eliot Hospital NHS Trust is an exceptional employer that prioritises patient care and employee well-being. With a supportive work culture, extensive training opportunities, and generous benefits such as a minimum of 27 days annual leave, on-site nursery, and flexible working arrangements, we foster an environment where staff can thrive both personally and professionally. Located in a tranquil setting, our commitment to excellence and respect for all employees makes us a rewarding place to build your career in healthcare.
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Contact Detail:

George Eliot Hospital NHS Trust Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Outpatients Administration Clerk

✨Tip Number 1

Familiarise yourself with the specific duties of an Outpatients Administration Clerk. Understanding the role's requirements will help you tailor your approach during the interview, showcasing how your skills align with their needs.

✨Tip Number 2

Research George Eliot Hospital NHS Trust’s values and mission. Being able to discuss how you embody their vision of 'excelling at patient care' will demonstrate your commitment to their ethos and make you a more appealing candidate.

✨Tip Number 3

Prepare for common interview questions related to administration and patient care. Practising your responses will help you feel more confident and articulate during the interview, allowing you to effectively communicate your suitability for the role.

✨Tip Number 4

Reach out to Alice Dodd, the Patient Administration Manager, for an informal chat about the role. This not only shows your enthusiasm but also gives you valuable insights that can help you stand out in the application process.

We think you need these skills to ace Outpatients Administration Clerk

Excellent Communication Skills
Attention to Detail
Organisational Skills
Customer Service Skills
Confidentiality and Data Protection Awareness
Time Management
Proficiency in Microsoft Office Suite
Ability to Work Under Pressure
Teamwork and Collaboration
Problem-Solving Skills
Adaptability to Changing Environments
Knowledge of NHS Policies and Procedures
Basic IT Skills
Empathy and Compassion

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Outpatients Administration Clerk position. Tailor your application to highlight relevant skills and experiences that align with the role.

Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your administrative experience, particularly in healthcare settings. Emphasise any relevant skills such as effective communication, attention to detail, and ability to work under pressure.

Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the organisation. Mention specific examples of how your background and skills make you a suitable candidate for the Outpatients Administration Clerk position.

Check Your Application: Before submitting, proofread your application for any spelling or grammatical errors. Ensure all required documents are included and that your contact information is correct, as all correspondence will be sent via email.

How to prepare for a job interview at George Eliot Hospital NHS Trust

✨Understand the Role

Make sure you thoroughly read the job description and understand the responsibilities of an Outpatients Administration Clerk. Familiarise yourself with the key tasks, such as providing a comprehensive administration service in the Patient Call Centre, to demonstrate your knowledge during the interview.

✨Showcase Your Communication Skills

Effective communication is crucial in this role. Prepare examples of how you've successfully communicated with patients or colleagues in previous positions. Highlight your ability to convey information clearly and handle sensitive situations with respect and dignity.

✨Align with Trust Values

Research George Eliot Hospital NHS Trust's vision and values. Be ready to discuss how your personal values align with theirs, particularly around patient care, excellence, and safety. This will show that you are a good cultural fit for the organisation.

✨Prepare Questions

Have a few thoughtful questions ready to ask at the end of the interview. This could be about the team dynamics, training opportunities, or how success is measured in the role. It shows your genuine interest in the position and helps you assess if it's the right fit for you.

Outpatients Administration Clerk
George Eliot Hospital NHS Trust
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