At a Glance
- Tasks: Lead the reopening of a vibrant pub, ensuring exceptional hospitality and operational excellence.
- Company: Join Barworks, a dynamic collection of premium hospitality venues.
- Benefits: Enjoy 50% off at all Barworks sites, free meals, and a comprehensive training plan.
- Other info: Opportunities for career progression and leadership development await you.
- Why this job: Be part of an exciting journey to create memorable experiences in a historic venue.
- Qualifications: Proven experience as a General Manager in high-volume hospitality settings.
The predicted salary is between 35000 - 45000 € per year.
We are looking for an experienced and inspiring General Manager to lead the reopening of George & Dragon Clerkenwell. As General Manager, you will take full ownership of the venue's operational performance, financial success, team culture and guest experience. You will lead from the floor, drive standards across all departments and ensure the pub operates efficiently while delivering exceptional hospitality. This is a role for a confident hospitality leader with strong premium pub experience who thrives in fast-paced, high-volume environments and understands how to balance people, product, service and commercial performance.
Perks & Benefits:
- 50% off across all Barworks sites
- 40% off in Island
- 20% off at Burnt Faith Brandy House
- Comprehensive training and leadership development plan
- Mental Health First Aiders in all teams
- Enhanced pension provision
- Free staff meal on / after your shift
- Free staff drinks on / after your shift
- Annual Christmas party with your team
- Birthday shout-outs and present
What You'll Be Doing:
- Leading, motivating and developing front-of-house and management teams to create a positive, high-performing culture
- Recruiting, onboarding and training team members across the venue
- Building a strong opening team culture and setting standards from day one
- Managing rotas and labour budgets using Deputy to ensure efficient staffing levels
- Conducting regular performance reviews, coaching and development conversations
- Driving team engagement, accountability and progression across all departments
- Supporting and mentoring Assistant General Managers, supervisors and department heads in their progression
- Maintaining a visible and hands-on presence on the floor during service
- Managing opening and closing procedures and ensuring operational readiness at all times
- Maintaining exceptional cellar standards and overseeing cask ale quality
- Ensuring all department responsibilities are completed consistently and to company standards
- Identifying opportunities to improve systems, efficiency and overall site performance
- Delivering exceptional customer service standards across all areas of the business
- Creating a welcoming, energetic and inclusive environment for guests and staff
- Ensuring the venue consistently delivers memorable hospitality experiences
- Maintaining strong standards of atmosphere, presentation and service throughout trading hours
- Taking full ownership of the venue P&L and working to meet and exceed financial targets
- Managing labour costs, wet and dry GP margins and operational expenditure
- Driving revenue growth through events, activations and local marketing initiatives
- Analysing sales performance and implementing strategies to improve profitability
- Preparing and delivering weekly business reports to senior leadership
- Maintaining all health & safety, food safety and fire safety procedures across the venue
What We're Looking For:
- Previous experience as a General Manager within a premium pub or high-volume hospitality environment
- Strong leadership experience across food-led and wet-led operations
- Proven ability to manage large teams and develop future leaders
- Strong commercial awareness with experience managing P&L performance, labour and GP targets
- Strong understanding of licensing, compliance and health & safety regulations
- Calm and confident decision-making under pressure
- Excellent communication and people management skills
About the Venue:
Originally rebuilt as the George & Dragon in 1890, The Peasant, as it was then known, became one of Clerkenwell's pioneering gastropubs, famed for its historic tiled interior, acclaimed food and legendary Sunday lunches. We're looking for people who thrive in energetic, guest-focused environments and want to be part of building something special from day one.
About Barworks:
Barworks is a collection of premium hospitality venues built on exceptional service, strong product knowledge and vibrant guest experiences. Our teams are passionate, supportive and committed to developing people who want to grow in hospitality.
Progression:
We actively develop General Managers through structured leadership training, mentoring and cross-site opportunities, supporting progression into Operations and senior leadership roles within the group.
General Manager in London employer: George & Dragon
At Barworks, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters growth and development for our team members. As the General Manager at George & Dragon Clerkenwell, you will enjoy a range of benefits including generous discounts across all Barworks sites, comprehensive training programmes, and a supportive environment with Mental Health First Aiders on hand. Join us in creating memorable hospitality experiences while advancing your career in a dynamic and energetic setting.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in London
✨Tip Number 1
Get to know the venue before your interview! Visit George & Dragon, soak in the atmosphere, and chat with staff if you can. This shows genuine interest and helps you understand the vibe, which is crucial for a General Manager.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the culture and what the hiring team values most, making you stand out during the selection process.
✨Tip Number 3
Prepare to showcase your leadership skills! Think of specific examples where you've motivated teams or improved service standards. Being able to share these stories will demonstrate your fit for the role and your ability to drive performance.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the Barworks family and ready to take on the challenge at George & Dragon.
We think you need these skills to ace General Manager in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for hospitality shine through! We want to see how excited you are about leading a team and creating memorable experiences for guests. Share your story and what drives you in this industry.
Tailor Your CV:Make sure your CV is tailored to the General Manager role. Highlight your previous experience in premium pubs or high-volume environments, and don’t forget to mention any leadership roles you've held. We love seeing how your skills align with what we’re looking for!
Be Specific About Achievements:In your application, be specific about your achievements. Whether it’s improving P&L performance or enhancing team culture, we want to know the impact you’ve made in your previous roles. Numbers and examples can really make your application stand out!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to showcase your application in the best light. Plus, we love seeing candidates who take that extra step!
How to prepare for a job interview at George & Dragon
✨Know Your Venue Inside Out
Before the interview, make sure you research George & Dragon Clerkenwell thoroughly. Understand its history, menu, and what makes it unique. This will not only show your genuine interest but also help you discuss how you can enhance its operational performance and guest experience.
✨Showcase Your Leadership Style
As a General Manager, your leadership skills are crucial. Be prepared to share specific examples of how you've motivated teams in the past, especially in high-pressure situations. Discuss your approach to developing future leaders and creating a positive team culture.
✨Demonstrate Financial Acumen
Since you'll be taking ownership of the venue's P&L, come ready to discuss your experience with managing budgets, labour costs, and GP margins. Prepare to talk about strategies you've implemented to drive revenue growth and improve profitability in previous roles.
✨Engage with the Interviewers
Interviews are a two-way street! Ask insightful questions about the venue's current challenges and opportunities. This shows that you're not just interested in the role but are also thinking critically about how you can contribute to the team's success from day one.
