At a Glance
- Tasks: Support the General Manager in leading daily operations and delivering exceptional guest experiences.
- Company: Join a vibrant hospitality group with a focus on team culture and guest satisfaction.
- Benefits: Enjoy 40% off at all Barworks sites, free meals, and a comprehensive training plan.
- Other info: Opportunities for progression into General Manager roles and beyond.
- Why this job: Be a key player in a fast-paced environment and grow your career in hospitality.
- Qualifications: Previous hospitality management experience and strong leadership skills required.
The predicted salary is between 30000 - 40000 € per year.
We are looking for a passionate and experienced Assistant General Manager to support the General Manager in leading the venue's day-to-day operations. This role is perfect for someone who thrives in a fast-paced hospitality environment, enjoys leading teams from the front, and takes pride in delivering exceptional guest experiences.
Perks & Benefits:
- 40% off across all Barworks sites
- 40% off in Island
- 20% off at Burnt Faith Brandy House
- Comprehensive training and progression plan
- Mental Health First Aiders in all teams
- Enhanced pension provision
- Free staff meal on / after your shift
- Free staff drinks on / after your shift
- Annual Christmas party with your team
- Birthday shout-outs and present
What You’ll Be Doing:
- Supporting the General Manager in all aspects of restaurant and bar operations
- Leading daily service and ensuring smooth running of shifts
- Managing opening and closing procedures and overseeing day-to-day operations
- Leading the team from the floor to deliver exceptional customer experiences
- Supervising, mentoring and training front-of-house staff
- Handling guest enquiries, complaints and feedback professionally
- Managing reservations and guest communications across CRM systems, phone and email
- Supporting rota planning and shift management using Deputy
- Managing stock levels, placing orders and conducting weekly/monthly stock takes using MarketMan
- Monitoring costs, managing GP and supporting budget targets
- Maintaining exceptional cellar standards and cask ale quality
- Supporting wet-led operations, beer quality control and supplier relationships
- Ensuring compliance with licensing laws, Challenge 25, and health & safety regulations
- Maintaining high standards of cleanliness, organisation and venue presentation
- Ensuring equipment is properly used, maintained and cared for
- Supporting recruitment, training and team development
- Helping build a strong team culture and positive working environment from day one
- Leading calmly and effectively during high-volume and high-pressure service periods
- Managing the business in the absence of the General Manager
- Continuously identifying opportunities to improve efficiency, sales and guest experience
What We’re Looking For:
- Previous hospitality management experience (Assistant Manager or similar leadership role)
- Experience supporting new venue openings or major operational launches
- Strong service leadership and ability to lead teams from the floor
- Excellent guest engagement and problem-solving skills
- Strong knowledge of cellar management and cask ale quality standards
- Experience managing rotas, labour costs and operational budgets
- Strong organisational skills and attention to detail
- Confidence managing stock, suppliers and cost control
- Excellent team leadership and people-development skills
- Ability to remain organised, calm and reliable under pressure
- Strong understanding of premium pub operations and guest experience
- Passion for hospitality, food, drinks and neighbourhood pubs
- A proactive leader who enjoys building high-performing teams and positive culture
- Interest in progressing within a premium hospitality group
Progression: We actively develop Assistant General Managers into General Managers and senior leadership roles through structured training, mentoring and cross-site opportunities.
Assistant General Manager in London employer: George & Dragon
Join a dynamic and supportive team at Barworks, where we prioritise exceptional guest experiences and employee well-being. As an Assistant General Manager, you'll benefit from comprehensive training and progression opportunities, a vibrant work culture, and perks like generous discounts across our venues and free meals during shifts. With a focus on mental health and team development, Barworks is committed to fostering a positive environment that empowers you to thrive in your hospitality career.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant General Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join local groups, or even chat with folks at your favourite pubs. You never know who might have a lead on that perfect Assistant General Manager role!
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, let your passion for hospitality shine through. Share your experiences and how you've led teams to success. Remember, they want someone who can bring energy and enthusiasm to their venue!
✨Tip Number 3
Be proactive! If you see a venue you love, don’t wait for them to post a job. Reach out directly and express your interest in joining their team. A little initiative can go a long way in landing that Assistant General Manager position.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for passionate individuals like you. Plus, it’s a great way to show you’re serious about joining our team and making a difference in the hospitality scene.
We think you need these skills to ace Assistant General Manager in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for hospitality shine through! We want to see how much you love creating exceptional guest experiences and leading teams. Share specific examples that highlight your enthusiasm and commitment to the industry.
Tailor Your CV:Make sure your CV is tailored to the Assistant General Manager role. Highlight your relevant experience in hospitality management, especially any leadership roles you've had. We’re looking for those standout moments that demonstrate your ability to thrive in a fast-paced environment.
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate well-structured applications that get straight to the heart of your skills and experiences without unnecessary fluff.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at StudySmarter!
How to prepare for a job interview at George & Dragon
✨Know the Venue Inside Out
Before your interview, make sure to research the venue thoroughly. Understand its concept, menu, and unique selling points. This will not only show your genuine interest but also help you discuss how you can contribute to enhancing guest experiences.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in high-pressure situations. Discuss specific instances where you mentored staff or improved team performance. This will demonstrate your capability to lead from the floor and manage operations effectively.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills, especially regarding guest complaints or operational challenges. Think of scenarios you've faced in the past and how you handled them. This will highlight your ability to maintain calm and deliver exceptional service under pressure.
✨Express Your Passion for Hospitality
Let your enthusiasm for the hospitality industry shine through. Share what excites you about working in a fast-paced environment and how you plan to foster a positive team culture. This passion can set you apart from other candidates.
