Assistant Manager - Lead Guest Experience & Team Growth

Assistant Manager - Lead Guest Experience & Team Growth

Full-Time 24750 - 30250 £ / year (est.) On-site
G

At a Glance

  • Tasks: Support daily operations and enhance guest experiences while mentoring your team.
  • Company: Join the vibrant George & Dragon Mountnessing, part of Mitchells & Butlers.
  • Benefits: Competitive pay, career development, and a fun work environment.
  • Other info: Opportunity to grow in a premium pub setting.
  • Why this job: Lead a passionate team and create unforgettable moments for guests.
  • Qualifications: Experience in hospitality and strong leadership skills.

The predicted salary is between 24750 - 30250 £ per year.

George & Dragon Mountnessing is seeking an Assistant Manager to support the General Manager in daily operations and drive a superb guest experience.

You will mentor your team, train staff, and act as Duty Manager when needed, delivering service with pride.

Join Mitchells & Butlers in a premium pub environment, lead by example, and help develop the team to deliver memorable moments that keep guests coming back.

#J-18808-Ljbffr

Assistant Manager - Lead Guest Experience & Team Growth employer: George & Dragon Mountnessing

At George & Dragon Mountnessing, we pride ourselves on being an exceptional employer that values flexibility and employee well-being. With a vibrant work culture that fosters camaraderie and personal growth, our team enjoys generous discounts, financial tools like Wagestream, and a comprehensive benefits package including pension contributions and paid holidays. Join us to be part of a supportive environment where you can thrive while delivering outstanding service to our guests.

G

Contact Details:

George & Dragon Mountnessing Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Assistant Manager - Lead Guest Experience & Team Growth

✨Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

✨Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

✨Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like George & Dragon Mountnessing. It’s a fun way to stand out and demonstrate what you bring to the table!

✨Reach Out Directly to George & Dragon Mountnessing

Don't be shy about reaching out to George & Dragon Mountnessing directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Assistant Manager - Lead Guest Experience & Team Growth

Team Leadership
Mentoring
Staff Training
Guest Experience Management
Duty Management
Operational Support
Service Excellence

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about George & Dragon Mountnessing and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at George & Dragon Mountnessing

✨Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

✨Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

✨Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

✨Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!