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For Companies At a Glance
- Tasks: Become a product champion and provide consultancy for innovative software solutions.
- Company: Join Geomant, a leader in Unified Communications software development.
- Benefits: Competitive salary, travel opportunities, and professional growth.
- Other info: Dynamic role with extensive travel and excellent career advancement potential.
- Why this job: Make an impact in the tech world while working with top brands like Avaya and Microsoft.
- Qualifications: Experience in software solutions and strong communication skills required.
The predicted salary is between 40000 - 50000 £ per year.
Geomant is an innovative developer of software solutions targeting users of two market leaders in the provision of Unified Communications: Avaya & Microsoft. The Product Consultant is responsible for providing a mixture of pre- and post- sales consultancy. Regional focus is the UK, Ireland and North America and travel should be expected extensively in the UK, and less frequently to Ireland and North America. The Product Consultant will be responsible for the provision of technical and consultancy service both directly and through Channel partners.
High Level Objectives
- Become product champion in region for:
- Contact Expert (Contact Centre Application for Skype for Business)
- Verba (UC Compliance including call and IM recording)
- Desktop Connect (Desktop Integration – Avaya to CRM)
- Buzzeasy (Suite of Cloud Callback applications)
- Functionality clarifications during the Sales Cycle
- Provision and delivery of complex customised demonstrations of the product to show the value of the solution
- Assist with onboarding new partners – training and accreditation
Responsibilities:
- Delivery
- Participate in consultancy and training to gather requirements in order to create a functional design (not technical)
- Work as a virtual member of our partners’ implementation and sales teams to provide Implementation support for Geomant solutions
- Work with Geomant Project Management to assist business delivery of assigned projects
- Training and assisting customers/partners to get the most of Geomant Software Applications
- On site management of ‘go live’ to ensure a successful deployment and carry out UAT (User Acceptance Testing) as required.
- Configure identified applications to provide standard and bespoke software demonstrations.
- Work with Sales in onboarding new partners through providing training, education, accreditation and thought leadership around the products
- Personify the Geomant brand and service reputation in the unified communication and contact center market as a brand that is trusted, innovative, consistently delivering on promises, high quality and provides excellent customer service.
- Provide leadership to the internal Geomant virtual team to deliver ‘effortless’ interactions with our Channel Partners and end users
- Own the UK demonstration capability and create use cases which effectively demonstrate Geomant’s value proposition
- Provides a ‘can do’ approach to recruiting new partners and assists with onboarding, training and accreditation.
Skills/Attributes
- The persona to be able to engage in dialogue with new contacts, communication skills to demonstrate the value proposition and the charisma to build relationships.
- Fully understands the consultative requirements capture process and how it can/should be applied in each opportunity
- Self-motivated with tenacity.
- Ability to communicate effectively at a senior level, both verbally and in writing, using tact and judgment combined with assertiveness and conviction.
- Excellent verbal and written communication skills
- Commitment to excellence and lead continuous improvement.
- Demonstrable ability to demonstrate software solutions
Technical
- Technical knowledge of one of:
- Microsoft Skype for Business
- Avaya Solutions – specifically applications working with AES
- SIP telephony
Personal Attributes
- Accountable and delivers on commitments
- Honest with others and self
- Disciplined
- Listens well
- Does not offer excuses
- Deals in facts not emotion
- Offers solutions not problems
- Appetite for continuous learning and improving
Nice to have
- Experience of dealing with Service Providers, VARs and traditional resellers advantageous.
- Must be willing and able to travel to customers and channel partners across UK and Ireland.
- Location within easy reach of Geomant’s Warwickshire offices would be an advantage.
Product Consultant employer: Geomant
Contact Detail:
Geomant Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Consultant
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, webinars, or even local meetups. The more you engage, the better your chances of landing that Product Consultant role.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, be ready to discuss your experience with Microsoft Skype for Business or Avaya solutions. Tailor your conversations to highlight how you can add value to their team.
✨Tip Number 3
Practice makes perfect! Before any interviews, do some mock sessions with friends or mentors. Focus on articulating your understanding of the consultative requirements capture process and how it applies to the role.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows you're keen and gives us a chance to see your enthusiasm for the role right from the start.
We think you need these skills to ace Product Consultant
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Product Consultant role. Highlight your experience with Unified Communications and any relevant software solutions, as this will show us you understand what we're looking for.
Show Off Your Communication Skills: Since this role involves a lot of interaction with clients and partners, it's crucial to demonstrate your excellent verbal and written communication skills. Use clear, concise language in your application to reflect this.
Highlight Your Technical Knowledge: If you've got experience with Microsoft Skype for Business or Avaya Solutions, make sure to mention it! We want to see that you have the technical know-how to back up your consultancy skills.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Geomant
✨Know Your Products Inside Out
Make sure you have a solid understanding of the products you'll be consulting on, like Contact Expert and Verba. Familiarise yourself with their features and benefits, as well as how they integrate with platforms like Skype for Business and Avaya. This knowledge will help you answer questions confidently and demonstrate your expertise.
✨Showcase Your Consultancy Skills
Prepare to discuss your experience in requirements capture and how you've successfully delivered training or consultancy in the past. Think of specific examples where you've helped clients understand complex software solutions, as this will highlight your ability to engage with customers and partners effectively.
✨Demonstrate Your Communication Prowess
Since the role requires excellent communication skills, practice articulating your thoughts clearly and concisely. Be ready to showcase your ability to communicate at a senior level, both verbally and in writing. You might even want to prepare a mock demonstration of one of the products to illustrate your point.
✨Emphasise Your Problem-Solving Mindset
During the interview, convey your 'can do' attitude and willingness to tackle challenges head-on. Share examples of how you've approached problems in previous roles and the solutions you implemented. This will show that you're not just about identifying issues but also about finding effective resolutions.