At a Glance
- Tasks: Manage freight forwarding operations and ensure compliance with regulations.
- Company: Join Geodis, a global leader in logistics and supply chain solutions.
- Benefits: Full-time role with competitive salary and opportunities for growth.
- Other info: Flexible working hours with potential for career advancement.
- Why this job: Be part of a dynamic team solving real-world supply chain challenges.
- Qualifications: GCSE/O level education and customer service experience preferred.
The predicted salary is between 28800 - 42000 £ per year.
Type of assignment: Full-time Regular
Function: Operational activities - Operational Administration
Position requirements and constraints (working hours): 37.5 hours per week - Monday to Friday
Geodis Freight Forwarding supplies and combines freight services, information management and added value into integrated solutions. As part of the Geodis Group, Geodis FF United Kingdom Ltd supports Geodis' capacity to offer customers one partner to solve their supply chain challenges worldwide. It has revenues of 2 billion euros and more than 5000 employees working in 45 countries around the world.
To ensure adherence to the CAA, TAPA & physical security regulations always. Ensuring compliance to Health & Safety policies. That housekeeping guidelines are maintained. That HMRC, GDP and IATA regulations are adhered to.
Key Activities / Accountabilities:
- Investigate/resolve all FND's
- Carry out all bond checks and action as appropriate
- Investigate/resolve all exception reporting
- Update received item details into Next Gen
- Full understanding of the warehouse processes
- Act as the bridge between the ops and the warehouse
- Follow strict and time sensitive SOP's/KPI's to ensure compliance
- Completion of end to end forwarding activities as the individual role requires for holiday/sickness cover
- Work closely with internal and external customers
- Focus on customer service
- Use of Next Gen/MS office as requested
- Ensure invoicing, job costing, CIA, Netting and milestone are updated within the required timeframe
- Month end department compliance
- Cost control
- Assist senior forwarders, Supervisor and line manager where required
- Ensure all reports including internal and customer specific are completed within the deadline
- Resolve queries from customers and suppliers
- Ensure Best Practice models are adopted
- Remain in contact with customers and suppliers to maintain relationships
- Assist sales and management with customer development
- Maintain clean desk policy
- Operate within companies QA system
- Any other tasks as directed by their Supervisor or line manager
Essential Education and/or Training:
Educated to GCSE/O level standard or equivalent
Preferred Experience and Knowledge:
Business related experience, proven customer service record and experience, proven operational experience
Necessary Technical / Functional Skills:
Thorough understanding of customer needs, knowledge in the international transportation and logistics industry, in export Air Sea Road operations, a knowledge and understanding of financials and impact on business, a good knowledge of IT systems and processes used in the transport sector, fluent in English, local language and any other languages required for smooth operation of business.
Required Behavioural Competencies:
- Result-oriented and driven to achieve goals and meet targets
- Problem solving skills
- Ability to read and understand an SOP
- Customer service driven
- Deep knowledge of the financial contexts the business exists within
- Profitability and result-oriented and always looking for improvement in our business processes
- Team oriented
- Quality focus
- Flexible in approach and happy to work shifts as required including weekends
Position location: Europe, United Kingdom, England, Manchester (City of)
Location: Manchester Office
Candidate criteria:
Years of experience in similar position: Junior (1 to 5 years of experience)
Languages: English (Fluent)
Forwarder in Manchester employer: GEODIS
Geodis Freight Forwarding is an exceptional employer, offering a dynamic work environment in the heart of Manchester. With a strong focus on employee growth and development, we provide comprehensive training and support to help you excel in your role as a Forwarder. Our commitment to a collaborative culture, combined with competitive benefits and a dedication to health and safety, makes Geodis a rewarding place to build your career in the logistics industry.
StudySmarter Expert Advice🤫
We think this is how you could land Forwarder in Manchester
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like GEODIS and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at GEODIS!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like GEODIS keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Forwarder in Manchester
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to GEODIS:This is your chance to really connect with the team at GEODIS. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at GEODIS
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with GEODIS.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show GEODIS that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at GEODIS. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
