At a Glance
- Tasks: Join the Gateway team to deliver top-notch customer service in logistics.
- Company: GEODIS, a leading global logistics provider with a collaborative culture.
- Benefits: Full-time role with flexible shifts and opportunities for professional growth.
- Other info: Great career development opportunities in a fast-paced environment.
- Why this job: Be part of a dynamic team making an impact in the freight industry.
- Qualifications: Experience in logistics or freight forwarding is a plus; strong communication skills required.
The predicted salary is between 33750 - 41250 £ per year.
GEODIS is a leading global logistics provider acknowledged for its expertise across all aspects of the supply chain. As a growth partner to its clients, GEODIS specializes in five lines of business: Supply Chain Optimization, Global Freight Forwarding, Global Contract Logistics, Distribution & Express, and European Road Network. With a global network spanning nearly 166 countries and more than 49,720 employees, GEODIS is ranked no. 6 in its sector across the world. In 2024, GEODIS generated €11.3 billion in revenue.
This position is also open to anyone recognized as a disabled worker.
Position requirements and constraints:
- Option 1: Monday – Friday (0900-1730)
- Option 2: 4 on, 4 off (0700-1900)
Objective / Purpose of the Role:
Working as part of the Gateway team, the Gateway Coordinator will be responsible for the delivery of an effective and efficient customer service to the business. They will be required to carry out all department activities in accordance with the industries best practice, ISO, standard operating procedures, regulatory compliance and H & S. Must have knowledge and understanding of how logistics or other large service organisations operate, have excellent knowledge of import/export procedures as well as having excellent understanding of freight industry security processes and complete understanding of DfT/CAA, HMRC and IATA regulations.
Key Activities / Accountabilities:
- Some previous experience of Consolidations and gateway functions an advantage
- Customs reports as required
- Co-ordinate vehicles to collect and deliver from the airline within a timely manner
- Motivation skills
- Ability to develop through training
- Clear verbal and written communication skills
- To work effectively as an individual and a member of a team by cooperating and supporting colleagues in the workplace
- Previous experience of working in freight industry
- Ability to effectively use a range of ICT applications
- Proven commitment to continuous professional development
- Professional approach
- To have a systematic and methodical approach to work
- The ability to listen and explain information accurately and clearly
- Complete all tasks necessary in accordance with deadlines
- Maintain an integral, transparent and professional relationship with GFF supplier/customer base at all times
- Responsible and Accountable to ensure company property is looked after and used correctly and safely at all times
- Raise records in the ETSF and discharge T1's from overnight DDX deliveries
- Manage the sequential flow of consignments arriving and departing maintaining a 100% level of accuracy, robustness, safety and security
- Ensure accurate data capture and uploading of information into GFF in house operating system
- Ensure all daily work schedules are completed in line with approved department procedures and deadlines
- Any other tasks as directed by their Supervisor or line manager
- Internal and external rates reviews
- Resolve queries from customers and suppliers
- Ensure Best Practice models are adopted
- Customs reporting
- Follow strict and time sensitive SOP's/KPI's to ensure compliance
- Work closely with internal and external customers
- Focus on customer service
- Use of Next Gen/MS office as requested
- Ensure invoicing, job costing, CIA, Netting and milestone are updated within the required timeframe
- Remain in contact with customers and suppliers to maintain relationships
- Cost control
Essential Technical Experience:
- Fully PC literate on excel, and word applications
- Experience of working within Consols an advantage
- Experience of Airline transport an advantage
- Experience of working with Freight Forwarding
- Experience of DfT/CAA, HMRC and IATA regulations
Required Behavioural Competencies:
- Able to build credible relationships with others
- Able to work collaboratively as part of a team
- Effective written and verbal communication skills
- Ability to take responsibility for own workload
- Ability to work in a fast paced environment with variable requests being made
- Self-motivated and enthusiastic approach to work at all times
Location: Geodis Heathrow
Years of experience in similar position: Junior (1 to 5 years of experience)
Gateway Coordinator in London employer: GEODIS
GEODIS is an exceptional employer, offering a dynamic work environment in Lichfield where employees are encouraged to thrive through continuous improvement and leadership development. With a strong focus on health and safety, as well as a commitment to employee growth, GEODIS provides ample opportunities for career advancement while fostering a culture of collaboration and innovation. Join us to be part of a global logistics leader that values your contributions and supports your professional journey.
StudySmarter Expert Advice🤫
We think this is how you could land Gateway Coordinator in London
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like GEODIS and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at GEODIS!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like GEODIS keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Gateway Coordinator in London
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to GEODIS:This is your chance to really connect with the team at GEODIS. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at GEODIS
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with GEODIS.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show GEODIS that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at GEODIS. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
