At a Glance
- Tasks: Manage end-to-end forwarding activities and ensure top-notch customer service.
- Company: Join GEODIS, a leading global logistics provider with a collaborative culture.
- Benefits: Full-time role with competitive salary and opportunities for growth.
- Other info: Flexible working hours and a chance to develop your career in logistics.
- Why this job: Be part of a dynamic team in the fast-paced logistics industry.
- Qualifications: GCSE/O level education and customer service experience preferred.
The predicted salary is between 27900 - 34100 £ per year.
GEODIS is a leading global logistics provider acknowledged for its expertise across all aspects of the supply chain. As a growth partner to its clients, GEODIS specializes in five lines of business: Supply Chain Optimization, Global Freight Forwarding, Global Contract Logistics, Distribution & Express, and European Road Network. With a global network spanning nearly 166 countries and more than 49,720 employees, GEODIS is ranked no. 6 in its sector across the world. In 2024, GEODIS generated €11.3 billion in revenue.
This position is also open to anyone recognized as a disabled worker.
Line Of Business: FREIGHT MANAGEMENT
Type of assignment: Full-time Regular
Function: Operational activities - Freight Administration
Position requirements and constraints: Monday - Friday 09:00 - 17:30
Job description:
- Completion of end to end forwarding activities as the individual role requires
- Follow strict and time sensitive SOP's/KPI's to ensure compliance
- Work closely with internal and external customers
- Focus on customer service
- Use of Next Gen/MS office as requested
- Ensure invoicing, job costing, CIA, Netting and milestone are updated within the required timeframe
- Month end department compliance
- Customs Entries
- Cost control
- Assist senior forwarders, Supervisor and line manager where required
- Ensure all reports including internal and customer specific are completed within the deadline
- Resolve queries from customers and suppliers
- Ensure Best Practice models are adopted
- Work closely with the Operations manager for Internal and external rates reviews
- Remain in contact with customers and suppliers to maintain relationships
- To take part in customer reviews when required to build up visibility and relationships with customers
- Assist sales and management with customer development
- Maintain clean desk policy
- Operate within companies QA system
- Any other tasks as directed by their Supervisor or line manager
Applicant's profile:
- Educated to GCSE/O level standard or equivalent
Preferred Experience and Knowledge:
- Business related experience
- Proven customer service record and experience
- Proven operational experience
Necessary Technical / Functional Skills:
- Thorough understanding of customer needs
- Knowledge in of the international transportation and logistics industry, in export Air Sea Road operations
- A knowledge and understanding of financials and impact on business
- A Good knowledge of IT systems and processes used in the transport sector
- Fluent in English, local language and any other languages required for smooth operation of business
Required Behavioural Competencies:
- Result-oriented and driven to achieve goals and meet targets
- Problem solving skills
- Ability to read and understand an SOP
- Customer service driven
- Deep knowledge of the financial contexts the business exists within
- Profitability and result-oriented and always looking for improvement in our business processes
- Team oriented
- Quality focus
- Flexible in approach and happy to work shifts as required including weekends
Working time: 100%
Position place: Europe, United Kingdom, England, London, City of London Heathrow
Candidate criteria:
- Years of experience in similar position: Junior (1 to 5 years of experience)
- Driving license: N/A
Forwarder M/F in London employer: GEODIS
GEODIS is an exceptional employer, offering a dynamic work environment in Lichfield where employees are encouraged to thrive through continuous improvement and leadership development. With a strong focus on health and safety, as well as a commitment to employee growth, GEODIS provides ample opportunities for career advancement while fostering a culture of collaboration and innovation. Join us to be part of a global logistics leader that values your contributions and supports your professional journey.
StudySmarter Expert Advice🤫
We think this is how you could land Forwarder M/F in London
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like GEODIS and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at GEODIS!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like GEODIS keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Forwarder M/F in London
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to GEODIS:This is your chance to really connect with the team at GEODIS. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at GEODIS
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with GEODIS.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show GEODIS that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at GEODIS. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
