Warehouse Supervisor (Nightshift) in Leicester

General information

Line Of Business

CONTRACT LOGISTICS

Type of assignment

Full-time Regular

Function

Operational activities - Handling

Job title

Warehouse Supervisor (Nightshift)

Position requirements and constraints (working hours…)

Sunday-Thursday
21.30-06.00
40 hours per week
30 minute unpaid break

Job description

• Ensure that warehouse operations are carried out consistently and controlled to the quality standards appropriate to the intended use of the products handled
• Manage aspects of warehouse processes including facilities; personnel; premises and space; storage and loading; equipment and services; materials, containers, and labels, etc. according to approved standard procedures and working instructions
• Oversee the Health and Safety of the warehouse by ensuring that risk assessments are done, potential and actual hazards identified, and their effects are eliminated or minimised, checking the maintenance of premises and equipment and operators are trained to carry out procedures correctly
• Plan and schedule work to ensure that all jobs are completed on time. Ensure orders are picked, always packed, and despatched on time through management of resources
• Attend regular Client Management meetings to discuss performance to date, issues and resource requirements relating to now and the future
• Hold regular team meetings to discuss quality, performance, and resources
• Support, train and develop your team. Undertake annual appraisals and evaluate team and individual performance
• Co-ordinate holidays and maintain a staff register of your team
• Provide support and where necessary training to new starters and staff who are changing responsibilities
Key Activities / Accountabilities
• Achieve high levels of customer satisfaction through excellence in reporting, identifying and resolving issues and dispatching
• Assure quality of processes set out in the SOPs
• Measure and report the effectiveness of warehousing activities and employee's performance
• Organise and maintain workflow
• Ensure accuracy of KPI reporting as well as monitor and ensure that KPIs are met in a timely and cost effective manner. Ensure all employees and agency workers understand performance targets and KPIs, clearly outlining what is expected
• Communicate job expectations and support employees to achieve expectations
• Determine staffing levels and assign workload within budget. Communicate quickly and react quickly and effectively to unexpected labour needs
• Be part of interview panel as and when necessary
• Complete RCAs to establish reasons for discrepancies and suggest mitigating or preventive measures
• Work the Operation Manager / Site Manager to ensure ISO / HMRC / SMS / HSE compliance for assigned facilities
• Interface with customers to answer questions or solve problems
• Maintain sickness records and absence, document necessary information and utilize reports to project warehouse status
• Identify areas of improvement and establish innovative or adjust existing work procedures and practices
• Confer and coordinate activities with other departments to join up approaches
• Conduct site inductions and manage SOP sign off
• Ensure all IT equipment is in good working condition

Applicant's profile

Essential Education and/ or Training
• Minimum 3 to 5 years related warehouse and/or distribution centre experience
• 2-3 years of supervisory experience preferred
• GCSE's in Maths, English and Science (grades A to C)
• Bachelor's degree (BA, MSc) an advantage
Preferred Experience and Knowledge
• Experience with warehouse equipment
• Experience with warehouse management systems
• Experience with labour management systems
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manual
• Ability to write routine reports and correspondence
• Previous experience working in similar role within logistics or similar
• Experience of managing a team of operatives in wide scale operation
• Experience of handling employee relations issues
• Good knowledge of Health and Safety requirements
Necessary Technical / Functional Skills
• Ability to use Microsoft Office (Word, PowerPoint and Excel), required level – MEDIUM
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
• Ability to multi-tasks
• Good analytical and numerical skills
• Ability to maintain very high levels of accuracy in the processing and provision of management information
• Well-developed communicator both verbal and written
• Proactive, creative and highly organised
• Experience in dealing with colleague requests and coping under pressure whilst maintaining focus is essential
• Fire Warden Trained

Working time (%)

100

Position place

Europe, United Kingdom, England, Leitester (City of)

Location

Candidate criteria

Years of experience in similar position

Junior (1 to 5 years of experience)

Driving license

not required