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- Tasks: Lead the Inside Sales Team and support business growth through effective sales strategies.
- Company: Join a dynamic team at GEODIS, a leader in freight forwarding.
- Benefits: Full-time role with competitive salary and opportunities for professional development.
- Why this job: Make a real impact in a collaborative environment while developing your career.
- Qualifications: 5-10 years of experience in sales support or similar roles required.
- Other info: Work in a vibrant location with a focus on innovation and teamwork.
The predicted salary is between 40000 - 50000 £ per year.
The purpose of the department is to win, retain and develop business. The Business Support team is accountable for specific support activities to GEODIS Freight Forwarding commercial owners in Business Development, product, and operations. Working in collaboration with the NSM, Product teams in the UK & Ireland, the Business Support Manager is responsible for the daily support of the GEODIS network to ensure customer demands are met. Covering, but not limited to, forwarding activity, quotations, billing queries and reporting.
Key Activities / Accountabilities:
- Lead the Inside Sales Team & Sales.
- Provide RFQ pricing & ad hoc rates to overseas partners/offices, regional teams and customers using appropriate GEODIS tools as directed.
- Deliver new business growth through portfolio management & Telesales drives.
- Support to quote all spot shipments from GEODIS network and customers where MSR / self-serve does not apply.
- Sales Lead registration and distribution to BDM's.
- Reporting Quote Statistics (success ratio).
- Transition won shipment and tender information to relevant Branch & operations.
- Maintain the internal network pricing reference website information & rates, liaison with Business Support.
- Inform pricing updates to relevant support teams for WWICs, CargoWise-1, GEOBID, GR8 etc. as required.
- Identify & recommend changes in process to improve overall company performance and competitiveness.
Dimensions and Quantities:
- Reporting to the UK Sales Director.
- Close liaison with the Ireland Product Managers and Regional Tender Desk.
- Full time, 5 days (Monday-Friday) 37.5hrs per week.
- Hours: 0900 - 1730 or as required according to needs of the role.
- Direct Reports as approved and directed, Inside Sales and Sales Support.
Manager Accountabilities:
- Day to Day management of all Inside Sales & Support staff ensuring internal and external deadlines are met.
- Supervision of the training of other members of the department in all elements of pricing to include constant supervision of performance and supporting continuous improvement.
- First line leadership of direct reports within the team to include maintaining Holiday & Sickness records to provide adequate cover for the department.
- Support the completion of Tender documents to include interaction with the required stakeholders in Group and UK with regular interaction with the Product Managers where appropriate to ensure the commercial offer is optimised.
- Analytical approach to Quotes and Tenders with data analysis to support key commercial decisions, recommendations, and priorities.
- Pro-active approach towards upcoming UK and group Tenders with constant interaction with group & UK BD/Product Managers.
- Supervise the administration of Spot pricing from the Overseas Network and Geodis customers.
Candidate criteria:
- Years of experience in similar position: Confirmed (5 to 10 years of experience).
Position location: Europe, United Kingdom, England, Hounslow.
Sales Support Manager in Hounslow employer: GEODIS
Contact Detail:
GEODIS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Manager in Hounslow
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially in the context of sales support. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. Focus on common questions for sales support roles and get comfortable discussing your experience and how it relates to the job at GEODIS.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Sales Support Manager in Hounslow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Support Manager role. Highlight your experience in business development and any relevant skills that match the job description. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this position. Share specific examples of your past achievements in sales support and how they relate to what we do at StudySmarter.
Showcase Your Analytical Skills: Since the role involves data analysis for quotes and tenders, make sure to mention any analytical tools or methods you've used in previous roles. We love candidates who can bring a data-driven approach to decision-making!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at GEODIS
✨Know Your Stuff
Make sure you understand the ins and outs of the Sales Support Manager role. Familiarise yourself with GEODIS's services, especially in freight forwarding, and be ready to discuss how your experience aligns with their needs.
✨Showcase Your Leadership Skills
Since this role involves leading the Inside Sales Team, prepare examples of how you've successfully managed teams in the past. Highlight your ability to motivate others and drive results, as well as any experience with training and development.
✨Be Data Savvy
The job requires an analytical approach to quotes and tenders. Brush up on your data analysis skills and be prepared to discuss how you've used data to make informed decisions in previous roles. Bring examples of reports or statistics you've worked with.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s current challenges in business development and how the Sales Support Manager can contribute. This shows your genuine interest in the role and helps you assess if it's the right fit for you.