General information
Legal entity
GEODIS is a leading global logistics provider acknowledged for its expertise across all aspects of the supply chain. As a growth partner to its clients, GEODIS specializes in five lines of business: Supply Chain Optimization, Global Freight Forwarding, Global Contract Logistics, Distribution & Express, and European Road Network. With a global network spanning nearly 166 countries and more than 49, 720 employees, GEODIS is ranked no. 6 in its sector across the world. In 2024, GEODIS generated €11.3 billion in revenue. GEODIS is a company owned by SNCF Group.
This position is also open to anyone recognized as a disabled worker.
Reference
2026-18347
Line Of Business
CONTRACT LOGISTICS
Type of assignment
Full-time Regular
Function
Operational activities - Local Management
Job title
Shift Operations Manager
Position requirements and constraints (working hours…)
6am-6pm
4 on 4 off working pattern, alternating
Job description
Accountability for whole operation within the working pattern of the nominated shift.
Ensure that safety is at the forefront of the shift's activities, in accordance with site and company policies and within the spirit & rules of current legislation.
Promote and drive the common safety culture across the team; contribute substantially to the SIP.
Lead and coordinate the safety policies and aims stipulated by the site leadership team. As an example, exemplary attention to detailed accident reporting and follow-up is expected.
Provide leadership and direction to the shift leadership team through coaching, guidance and example setting.
Ensure that the shift leadership team are trained, advised, included, motivated and praised against directed operational targets.
Lead communication requirements from site leadership to shift leadership; such comms shall support a consistent message, outcome and content.
Manage costs, which include ownership of productivity and work study, in line with set targets.
Ensure customer SLA requirements are met, with a specific focus on producing on-time output and observing customer originated instructions. Where there is scope, exceeding the SLA should be a consideration but fully agreed by site leadership.
Feedback with the requisite urgency and clarity any exceptions or potential failures after ensuring that alternative options were investigated.
Ensure that the shift meets and where there is scope, exceed agreed relevant Key Performance Indicators.
Support continuous improvement, leading and participating in working parties to involve and engage staff, with an aim to increase efficiency and reduce costs. Have full involvement in their implementation and success.
Ensure correct daily staffing levels are managed and sufficient to meet operational requirements, liaising with agency providers against our legal obligations.
Applicant's profile
Essential Education, Experience and/or Training
GCSE O Level standard in mathematics and English.
Safety management and delivery, IOSH Level 4.
Experience in the logistics industry of at least 7 years including palletised warehousing using MHE.
Experience of managing staff (30+) on a shift, managing performance and deadlines.
Extensive customer liaison in terms of regular contact and interpreting/translating service level requirements to operational activity.
Excellent communication skills.
Preferred Experience and Knowledge
Six Sigma/Continuous Improvement/OMS knowledge preferred.
Ability to use Microsoft Office, Excel & PowerPoint
Necessary Technical / Functional Skills
Ability to build and maintain positive working relationships at all levels of staff.
Presentation Skills
Ability to effectively communicate via telephone, email & in person
Working time (%)
100
Position place
Europe, United Kingdom, England, Coventry (City of)
Location
Candidate criteria
Years of experience in similar position
Junior (1 to 5 years of experience)
Driving license
not required
Shift Operations Manager in Coventry employer: GEODIS
GEODIS is an exceptional employer, offering a dynamic work environment in Lichfield where employees are encouraged to thrive through continuous improvement and leadership development. With a strong focus on health and safety, as well as a commitment to employee growth, GEODIS provides ample opportunities for career advancement while fostering a culture of collaboration and innovation. Join us to be part of a global logistics leader that values your contributions and supports your professional journey.
