Apprentice Sales Executive

Introduction

The employee is required to expand the portfolio business by generating new customer accounts, and to increase the value of the assigned customer portfolio, measurable in Net Sales, Gross Margin, Gross Profit and transactional volumes.

About the Employer

GEODIS is a leading worldwide provider of customized transportation, warehousing, global logistics, and supply chain solutions. We unlock value in a complex and evolving world.

What You\'ll Do

The employee is responsible for servicing, retaining and profitably growing an assigned segment of regional accounts through CRM system data management.

Business Development Strategy

• Participation in the creation, development, and execution of the Business Development strategy within the Commercial & Business Support function.
• Model the company values in day to day interaction internally and externally
• Support both sales and branches in achieving their respective business objectives in the most efficient and effective way possible.
• Making targeted telesales introductions & appointments with customers, both new & existing.
• Profiling of the new customers based on size, vertical market and buying behaviour
• Documenting required information and actions taken in CRM (Sales Force)
• Repeating telesales customer contact at regular intervals & in accordance with daily measured KPI’s

Qualification & Support of new accounts

• Qualification of new prospects by applying the Global Sales Process
• Profiling of the new customers based on size, vertical market and buying behaviour
• Documenting required information and actions taken in CRM
• Assisting sales with making appointments with customers where appropriate and log in CRM.
• Support credit checks for new customers prior to submitting quotations, in line with GSP & credit management policy
• Provide spot & standard quotes to the customer
• Handle customer commercial questions (technical, pricing, invoices, consulting)
• Handle ad-hoc complaints of customers
• Identify new business opportunities (SA, KA, STA)

CSA Portfolio

• Deliver the defined service level (Product and Service Building Blocks)
• Plan specific activities to ensure realization of the Sales Goals
• Identify cross selling opportunities & communicate same to the corresponding Business Unit
• Identify & execute necessary frequency of contact per CSA
• Identify and capitalize on new opportunities
• Review and update customer tariffs as and when necessary to protect profitability
• Ensure CRM usage and compliance by recording all actions, discussions, next steps, agreements, quotes etc. in CRM
• Provide complete and timely information regarding new business to concerned parties within network
• Identify and act on external marketing opportunities
• Complete all available G-Campus training modules relevant to your sales function, consult with superior.

Training Outcome

Able to progress within sales and marketing department.

Skills Required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Team working
• Initiative
• Negotiation, buying, selling.

Qualifications

• Essential - GCSE - English - C/4/Pass
• Essential - GCSE - Maths - C/4/Pass

Course Information

Course: Sales executive (level 4)

Level: 4

Route: Sales, marketing and procurement

Apprenticeship Level: Higher

Working Arrangements

Working Week: Monday - Friday, 9.00am - 5:30pm.1 hour unpaid lunch break.

Expected Duration: 1 Year 6 Months

Training Provider: SR APPRENTICESHIPS LIMITED