At a Glance
- Tasks: Assist customers via WhatsApp and email, ensuring quick responses and booking site visits.
- Company: Join Geobear, a global leader in ground engineering solutions.
- Benefits: Hybrid work model, competitive salary, and supportive team environment.
- Other info: Enjoy a dynamic role with opportunities for growth in a worldwide organisation.
- Why this job: Make a difference by helping clients solve their foundation issues with innovative solutions.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 28000 - 28000 £ per year.
Reports into: Head of Customer Services
Hours: Monday - Friday between 9.00am - 17:00pm
Salary: Up to £28000 per annum
Location: This is a hybrid role based primarily from home. You will be required to work from our Wolverhampton/Hatfield office two days per week.
Brief Overview of Geobear: Geobear is a specialist ground engineering contractor providing rapid, long-lasting solutions to problems of sinking and settling foundations, slabs and infrastructure. We improve and strengthen soils and infill using expanding geopolymers. We are a worldwide organisation and have been working in the UK for almost 40 years.
Role KPI’s:
- Responding to clients in Whatsapp in 1 hour
- Booking site visits
- Communicating with customers via email within 24 hours of receipt
Customer Service Specialist in Hatfield employer: Geobear Global
Geobear is an exceptional employer that values its employees by offering a supportive work culture and opportunities for professional growth. With a hybrid working model, you can enjoy the flexibility of working from home while also engaging with your colleagues in our Wolverhampton/Hatfield office, fostering collaboration and team spirit. Join us to be part of a global leader in ground engineering, where your contributions will make a meaningful impact in a dynamic and innovative environment.
