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- Tasks: Lead a motivated team, ensure a well-organised shop floor, and drive sales.
- Company: Family-owned hardware shop in Leeds with a friendly atmosphere.
- Benefits: Competitive pay, staff discounts, and opportunities for growth.
- Why this job: Join a supportive team and make customers smile while boosting sales.
- Qualifications: Customer service and supervisory experience; a passion for teamwork is key.
- Other info: Dynamic environment where your leadership can shine and grow.
The predicted salary is between 21600 - 36000 ÂŁ per year.
Geo. Spence & Sons is a family‑owned, independent tools, ironmongery, and hardware shop located in Leeds, West Yorkshire. Serving both trade and retail customers, we pride ourselves on offering high‑quality products at competitive prices. Our dedicated and knowledgeable staff ensure excellent customer service. We operate from Monday to Friday, 7:30 am to 5:00 pm, and Saturdays from 8:00 am to 12:00 noon.
Do you take pride in happy customers and well‑organised shelves? Are you also keen to drive sales and spot opportunities to turn great service into great results? Then we might be looking for you. We’re on the hunt for a Retail Shop Floor Manager who can lead from the front, keep things running smoothly, and work with a motivated team to deliver strong sales as well as smiles.
Expert knowledge of tools, ironmongery & hardware isn’t necessary but an interest in the products and a willingness to learn is essential; what’s more important is a good sense of humour and excellent retail team management and customer facing skills as our staff and customers are a friendly bunch.
What you’ll be doing:
- Supervising the shop floor and making sure it looks great and is appropriately stocked
- Supporting, motivating, and coaching team members to deliver excellent service and hit sales targets
- Leading by example on the shop floor, actively engaging with customers to help them find the products they need
- Handling customer queries with charm, confidence, and common sense
- Opening and closing the store, cashing up
- Jumping in wherever needed — tills, stock, displays, or problem‑solving on the fly
What we’re looking for:
- Previous experience serving customers & supervisory experience
- A keen drive to increase sales and motivate others to do the same
- A natural leader who leads by example, not by clipboard
- Calm under pressure, friendly by nature, and unflappable when it gets busy
- Organised and reliable
- Someone who knows that “team player” isn’t just a buzzword
What’s in it for you:
- A supportive team who actually like working together
- Competitive pay and staff discount
- Opportunities to grow the role
If you’re the kind of person who notices when something’s out of place and spots an opportunity to boost sales while fixing it, we’d love to hear from you. Apply now and help keep our shop floor running like a friendly and well‑oiled machine.
Retail Shop Floor Manager in Leeds employer: GEO. SPENCE & SONS LIMITED
Contact Detail:
GEO. SPENCE & SONS LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Shop Floor Manager in Leeds
✨Tip Number 1
Get to know the company inside out! Research Geo. Spence & Sons, their products, and their values. This way, when you walk in for an interview, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your people skills! Since this role is all about customer service and team management, think of examples from your past experiences where you've made customers happy or motivated your team. Be ready to share these stories!
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look smart and professional. It shows that you take the opportunity seriously and are ready to represent the friendly vibe of the shop floor.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Retail Shop Floor Manager in Leeds
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of humour and warmth into your words. After all, we’re looking for someone who can connect with our friendly customers and team.
Highlight Relevant Experience: Make sure to mention any previous experience in retail or customer service. Even if it’s not directly related to tools or hardware, we value skills that show you can lead a team and keep customers happy. Tell us about those times you went above and beyond!
Be Specific About Your Skills: We love a good list! When you describe your skills, be specific about how they relate to the role. Whether it’s your knack for organisation or your ability to motivate others, give us examples that demonstrate how you can help keep our shop floor running smoothly.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Geo. Spence & Sons and what we stand for.
How to prepare for a job interview at GEO. SPENCE & SONS LIMITED
✨Know Your Products
While expert knowledge isn't necessary, showing a genuine interest in tools and hardware can set you apart. Do a bit of research on common products sold at Geo. Spence & Sons and be ready to discuss them. This will demonstrate your willingness to learn and engage with customers.
✨Showcase Your Leadership Skills
As a Retail Shop Floor Manager, you'll need to lead by example. Think of specific instances where you've motivated a team or resolved conflicts. Be prepared to share these examples during the interview to highlight your leadership style and how you can inspire others.
✨Emphasise Customer Service
Customer service is key in this role. Prepare to discuss your previous experiences dealing with customers, especially how you've handled difficult situations. Use examples that showcase your charm and confidence in providing excellent service.
✨Be Ready to Problem-Solve
The ability to think on your feet is crucial. Consider potential challenges that might arise on the shop floor and how you would address them. During the interview, share your problem-solving strategies to show that you're calm under pressure and ready to jump in wherever needed.