At a Glance
- Tasks: Lead a dynamic team, manage schedules, and ensure top-notch customer service across Yorkshire.
- Company: Join Genus, a global leader in agricultural biotechnology with a mission to nourish the world sustainably.
- Benefits: Enjoy 30 days holiday, health insurance, and comprehensive training for your career growth.
- Other info: Be part of a diverse team that values respect, innovation, and continuous improvement.
- Why this job: Make a real impact in agriculture while developing your leadership skills in a supportive environment.
- Qualifications: On-farm experience, strong communication skills, and a passion for team development are essential.
The predicted salary is between 44550 - 54450 £ per year.
As our Service Team Leader, you will play a key role in managing performance across the Yorkshire region. You’ll be responsible for effective rota management, supporting a team of Specialists, ensuring exceptional customer engagement, and helping to grow future business opportunities. You’ll work closely with Specialists, sales teams, RBMs, and technical colleagues to ensure customers receive outstanding value and consistent service delivery.
You will:
- Operational & Team Management
- Manage the rota effectively, including efficiently allocating 322 cover days and communicating schedules with approximately 6 weeks’ notice.
- Arrange and provide rota cover for holidays or sickness.
- Line-manage direct reports, including objective setting, mid-year and year-end reviews, and ongoing development aligned to the Specialist competency framework.
- Training & Performance Development
- Support new staff through technical and practical training to ensure they can confidently carry out their Specialist roles.
- Regularly ride out with Specialists to provide coaching, technical support, and constructive feedback.
- Actively monitor reproductive performance through tools such as Bovisync, working with Specialists and the Technical Services Team to drive improvements.
- Take proactive steps to address underperformance, including involvement in quarterly meetings and targeted action plans.
- Customer & Business Development
- Work with RBMs, Sales teams, and TAG to deliver quality reviews for Service customers, highlighting RMS success, value, and opportunities for improvement.
- Build strong customer relationships and champion the value of Genus services.
- Support the RBM in prospecting for new RMS customers and identifying opportunities to promote Genus products and technology—including Ingenuity.
- Share commercial leads with Business Advisors, Technical Services, and Sales teams.
- Collaboration & Leadership
- Champion future business strategies and support change initiatives driven by the RBM.
- Promote a positive health & safety culture, reporting and addressing any concerns promptly.
- Participate in regional Team Leader meetings and support wider team activities.
- Carry out any additional responsibilities as required by the RBM.
Requirements
- Extensive on-farm experience — essential for rota cover.
- Excellent communication and interpersonal skills for building strong relationships.
- A genuine desire to lead, motivate, and develop a team.
- The confidence to work independently and make sound decisions.
- Strong organisational skills and the ability to manage multiple priorities.
Benefits Overview
- 30 days holidays + Bank Holidays
- Pension scheme
- Comprehensive training, learning & development program for all employees
- Employee NHS Cash Top Up health insurance scheme
- Employee assistance and mental health support programs
- Life cover
Equal Employment Opportunities
Genus is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Genus prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Genus conforms to the spirit as well as to the letter of all applicable laws and regulations.
Recruitment Fraud Warning
Genus plc will never ask you to provide fees or payment for computer, software, or other equipment or supplies during the recruitment and/or onboarding process. If you have any questions about your individual application, please contact the Genus Talent Acquisition team at recruiting@genusplc.com.
Service Team Managers in York employer: Genus
Promar International is an exceptional employer for those passionate about agriculture, offering a flexible home-based role that allows you to work directly with farmers to enhance their business performance. With a strong commitment to employee development, comprehensive training programmes, and a supportive work culture that values collaboration and innovation, you will have the opportunity to grow your consultancy career while making a meaningful impact in the agricultural sector. Enjoy competitive benefits including a generous holiday allowance, pension scheme, and health insurance, all within a company that prioritises respect and inclusivity.
StudySmarter Expert Advice🤫
We think this is how you could land Service Team Managers in York
✨Connect with Local Farmers and Co-ops
Don't underestimate the power of local connections in agriculture. Get involved in local farmers' markets or agricultural co-ops. These are great places to meet potential employers and get the inside scoop on job openings before they're even advertised.
✨Get Involved in Agricultural Events
Keep an eye out for agricultural fairs, conferences, and workshops in your area. These events are golden opportunities to network with industry professionals and showcase your passion. You might even stumble across job boards or companies actively looking to hire!
✨Volunteer for Relevant Experience
Consider volunteering with organisations focused on agriculture, sustainability, or community gardening. This not only boosts your CV but also expands your network. You never know who might be watching your hard work and dedication!
✨Keep an Eye on Job Listings at Industry-Specific Websites
Be sure to check out agriculture-focused job boards and websites regularly. Companies like Genus often post opportunities on their own sites before anywhere else, so don’t miss out! Apply directly through us to increase your chances!
We think you need these skills to ace Service Team Managers in York
Some tips for your application 🫡
Showcase Your Relevant Experience:When applying for a role in agriculture, it's crucial to highlight any hands-on experience you have in farming, crop management, or sustainable practices. We want to see how your background aligns with the role you're after, so be specific about the responsibilities you've had and any tools or techniques you've used.
Certifications Matter:In agriculture, relevant certifications can really give your application a boost. If you have any qualifications related to agricultural practices, pest management, or environmental regulations, make sure to mention them! They're great indicators of your commitment and expertise in the field.
Tailor Your CV to the Agriculture Sector:Your CV should reflect your passion for agriculture. Structure it to emphasise your field experience and any relevant projects you've been involved in. Don't forget to highlight your soft skills, like teamwork and communication, which are essential in this sector.
Passion is Key in Your Cover Letter:Since this is a full-time position, we want to feel your enthusiasm for agriculture in your cover letter. Share why you're drawn to this industry and mention any long-term goals you have that align with what Genus does. This can really set you apart from other candidates.
How to prepare for a job interview at Genus
✨Get Familiar with Agricultural Technologies
Make sure you're up to speed with the latest agricultural technologies and tools that are commonly used in the field. Whether it’s precision farming tools or crop management software, being able to discuss these effectively during your interview with Genus will show that you're technically savvy and ready to contribute from day one.
✨Showcase Your Practical Experience
Since agriculture is a hands-on industry, be prepared to share any practical experiences you've had. This could be through internships, volunteer work, or even personal projects. Discussing specific challenges you faced and how you overcame them can really impress the interviewers, especially in a full-time role at Genus.
✨Understand the Sustainable Practices
Sustainability is a hot topic in agriculture right now, so it's important to understand current practices and regulations in the industry. Familiarise yourself with concepts like crop rotation, organic farming, and environmental impact. Having informed opinions on these topics can set you apart from other candidates during your interview.
✨Practice Common Industry Scenarios
Expect to tackle a few scenario-based questions that mimic real-life challenges in agriculture. For instance, you might be asked how you would handle a pest infestation or manage resources during a drought. Practising these scenarios will help you respond confidently and showcase your problem-solving skills during the interview with Genus.
