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For Companies At a Glance
- Tasks: Provide top-notch IT support and solve tech issues for our team.
- Company: Join Genus, a forward-thinking company that values diversity and innovation.
- Benefits: Enjoy 25 days holiday, health cashback, and a performance bonus.
- Why this job: Kickstart your career in IT with hands-on experience and growth opportunities.
- Qualifications: Tech-savvy individuals with a passion for problem-solving.
- Other info: Be part of a supportive environment with access to learning and development.
The predicted salary is between 30000 - 42000 £ per year.
Car Allowance
Performance related bonus
25 days holidays + Bank Holidays
NFU Pension
Health Cash back scheme
Employee Assistance Program
Employee share plan
Enhanced maternity leave: 12 weeks at full pay followed by 4 weeks at 50% followed by SMP
Comprehensive L&D program including career development programs, access to Genus University and Mango (languages)
Equal Employment Opportunities
Genus is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Genus prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Genus conforms to the spirit as well as to the letter of all applicable laws and regulations.
Recruitment Fraud Warning
Genus plc will never ask you to provide fees or payment for computer, software, or other equipment or supplies during the recruitment and/or onboarding process. If you have any questions about your individual application, please contact the Genus Talent Acquisition team.
IT Service Desk Analyst in Basingstoke employer: Genus PLC
Contact Detail:
Genus PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Service Desk Analyst in Basingstoke
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field and let them know you're on the hunt for an IT Service Desk Analyst role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for IT Service Desk roles and practice your answers. We recommend using the STAR method (Situation, Task, Action, Result) to structure your responses and showcase your problem-solving skills.
✨Tip Number 3
Show off your skills! If you have any relevant certifications or training, make sure to highlight them during your conversations. It’s all about proving you’re the best fit for the role, so don’t be shy about your achievements!
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications that way!
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Service Desk Analyst role. Highlight relevant experience and skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you a perfect fit. Keep it engaging and personal – we love to see your personality!
Showcase Your Technical Skills: As an IT Service Desk Analyst, technical skills are key. Be sure to mention any specific software or tools you’re familiar with. We want to know how you can hit the ground running in our tech environment!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and keep track of it. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Genus PLC
✨Know Your Tech
As an IT Service Desk Analyst, it's crucial to brush up on your technical knowledge. Familiarise yourself with common troubleshooting techniques and the software or systems the company uses. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Communication Skills
In this role, you'll be interacting with various users, so demonstrating your communication skills is key. Practice explaining technical concepts in simple terms. During the interview, make sure to listen actively and respond clearly to any questions they throw your way.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think of examples from your past experiences where you successfully resolved issues. Structure your answers using the STAR method (Situation, Task, Action, Result) to keep your responses clear and concise.
✨Research the Company Culture
Genus values equal opportunity and a supportive work environment. Familiarise yourself with their culture and values, and think about how your own values align with theirs. This will help you articulate why you're a good fit for the team and demonstrate your enthusiasm for joining them.
